Sundaygearus
United States
Reviews (3)
Slow support, slow update feature, fix a bug for several months is not finished. Every time I need to update the catalog, it is full of errors and I have to send a support message. Update errors also do not notify users
Developer reply ·
We sincerely apologize for the negative experience you've had with our app. We understand your frustration with the slow support, feature updates, and persistent bugs, especially the recurring catalog update errors. We acknowledge these issues and want to assure you that our team is actively working to improve app performance and implement a proper update notification system. Your feedback is invaluable to us, and we appreciate you bringing these issues to our attention. We are committed to providing a better user experience and are taking steps to address these concerns as quickly as possible. We are sorry for any inconvenience this has caused.
slow
Developer reply ·
Hey there, I'm sorry you feel something is "slow". I've responded to multiple of your emails, I've explained how to update products and collections, I've explained that you need to update to a bigger plan if you want to export 5,000 products (as listed on the plans page). Do let me know if you need anything else. Thanks, Peter