PUPPY CULTURE
United States
Reviews (4)
I looked at several apps to ensure our website was in compliance with regulatory guidelines. Being that we are USA based but are selling all over the world we wanted to make sure that we were compliant. We decided on Pandectes GDPR, while the step by step instructions were intuitive, we still had a couple of questions. The fact that you can have them test your site to make sure you are compliant is a great feature. Once we realized that we needed to make adjustments we jumped online via live chat and they walked us through everything to get us setup. Great service and well worth the cost!!
Developer reply ·
Thank you for choosing our application to ensure your store's regulatory compliance. We're glad to hear that our step-by-step instructions were intuitive and that our testing feature was helpful to you. We're always here to address any questions or concerns you may have. It was a pleasure assisting you through the setup process via live chat. We appreciate your positive feedback and value your business. Should you need any further assistance, please don't hesitate to reach out. Thank you again for your support!
MiniOrange has become an integral part of our customer experience! While they offer a turnkey integration that is user friendly and needs no coding we need much more. We have very specific requirements that needed backend development to allow for physical and digital (VOD) product Bundles to be sold in our Shopify Store as well as to pass the VOD purchase to Uscreen. Both SSO and Syncing between the platforms was accomplished with great expertise. Like with all apps there is always issues that need to be addressed, and like you, I cringe at the thought of having to reachout to customer support to get something resolved. Well, I cannot say enough great things about the customer support specifically, technical support, on troubleshooting issues and modifying/adding components to make our customer experience better. MiniOrange will take the time to set up a Zoom chat with one of their development team members to go over the issues, face to face. This is unheard from my experience when dealing with other Shopify App developers. If you are willing to take the time to develop a wireframe workflow and present your needs, MiniOrange will take great care in making accomplishing what you need.
MiniOrange has become an integral part of our customer experience! While they offer a turnkey integration that is user friendly and needs no coding we need much more. We have very specific requirements that needed backend development to allow for physical and digital (VOD) product Bundles to be sold in our Shopify Store as well as to pass the VOD purchase to Uscreen. Both SSO and Syncing between the platforms was accomplished with great expertise. Like with all apps there is always issues that need to be addressed, and like you, I cringe at the thought of having to reachout to customer support to get something resolved. Well, I cannot say enough great things about the customer support specifically, technical support, on troubleshooting issues and modifying/adding components to make our customer experience better. MiniOrange will take the time to set up a Zoom chat with one of their development team members to go over the issues, face to face. This is unheard from my experience when dealing with other Shopify App developers. If you are willing to take the time to develop a wireframe workflow and present your needs, MiniOrange will take great care in making accomplishing what you need.
We were having issues with a specific report not retrieving the correct data. Dominic was on it in a flash and solved the issue while we live chatted. Could not have been more pleased with the experience.
