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Réalta

United Kingdom

Reviews (2)

★★★★★
Shopify

Always super quick and efficient support!

Developer reply ·

Thank you for your review! I'm glad I could assist you with the Back in Stock location feature, fixing the Preorder issue, and customizing the Notify Me button form. If you need any further help, feel free to reach out. We're here to help! - Nagaraj / Technical Support Specialist

on Preorder, Back In Stock ‑ STOQ · 2 months using the app
★★★★★
Shopify

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Developer reply ·

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users. We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us. Regarding the unused quota on your recent plan purchase. I would like to inform you that when you opt for a plan, you are charged as per the pricing of the app. We highly value your business and have sent you an email with additional details. For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

on AfterShip for TikTok Shop · Almost 2 years using the app