AfterShip for TikTok Shop

Prapha supported me by taking her time to walk me through all the features. She's very nice and patient.

Prabha was excellent in walking me through every step in synchronise the tik tok and shopify shops

Cannot open the app, I keep getting an error message about enabling 3rd party cookies but the settings on Chrome are correct! Cannot open on Safari either!!! I expect to be able easily use an app that I pay for. Hello, Thank you for taking the time to share your feedback with us. I sincerely apologize for the trouble you are experiencing while trying to access the AfterShip Feed for TikTok admin page. I understand that you have already tried enabling cookies and switching browsers, yet the issue persists. I completely understand how frustrating this must be. However, I am pleased to inform you that we have successfully identified the root cause of the issue, and it has already been resolved. We kindly request that you reinstall the app and attempt to reconnect it to confirm that everything is working as expected. Additionally, as a sincere apology for the inconvenience this has caused. Please feel free to reach out to us directly or reply to this email so we can work toward improving your experience. Best Regards, Team AfterShip

Our Aftership Feed for TikTok disconnected and we had over 100 orders that did not sync to our store. Aftership had us provide a spreadsheet with the order details and in less than 24 hours they had uploaded all of orders into Aftership and that allowed us to sync them to our store and get them shipped out on time. Amazing customer service.

they are quick to respond super helpfull and app is becoming a very powerful tool!!!!

Great support, answered everything that I needed to question.

since installing a week ago i've had to reach out to support 3 times. the first time i was left on read for a brief moment but another support member came eventually (not a great first impression though). second time it took them an hour to basically say "its seems fine, let us know if it happens again".... entirely unhelpful. the third time (today), i've been left on read for over an hour. i even wrote another message asking whats up and was still left on read (there are read receipts). good luck getting real support from them. going to switch back to quick sync app. update: their response says i was contacted via email which almost seems like theyre trying to imply i was responded to in a timely manner but missed it?? their email was sent after i complained. Hello Natsu Team, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your recent experience did not meet your expectations. Providing reliable support and a positive customer experience is very important to us and we sincerely apologize for the delayed response. After reviewing your case we understand that you recently contacted our team regarding a product listing issue and the issue was addressed via email. However, we’d like to understand if there are any remaining concerns or anything that may have been overlooked so we can continue assisting you further. Our team is available 24/7 and always happy to help. Please feel free to reach out to us directly or revert us on the email so we can work toward improving your experience. Best Regards, Team AfterShip

Jai, from the support team, was really helpful!

Fast and knowledgeable customer service, Prabha was a great help.

Much better at managing TikTok listings than the native TikTok app. Support is available very quickly for any issues, which as a new user has come in handy. Jai was most helpful.

AfterShip is an ideal platform for any merchant selling on a Shopify > TikTok Shop pipeline. Highly recommend, they removed all the headaches we encountered with other platforms.

Jai is really helpful!

Jai and Starling were fantastic, supporting quick implementation and integration away from TTS App. Aftership's capabilities are far more advanced that TTS App, so excited to see what we can do next.

Great support, very quick reply from Jai, thank you!!

Very helpful and supportive!

Their support has been incredible. Always willing to help and the app works really well!

Warning Major Scam product when you select the $9.00 package - Was told to pay $335.40 - For a $9.00 service agreement. Highly recommend to use a differnt app. Its a SCAM service Hello books4people Team, Thank you for sharing your feedback with us. We truly appreciate it, as it helps us improve and enhance our services for a better user experience. We're sorry to hear that your recent experience did not meet your expectations. Providing exceptional service is our goal, and we regret any inconvenience this may have caused you. Your concerns are important to us. Regarding the pricing plan and the additional order quota usage on your last billing, we have sent you an email with further details. If you need any additional assistance, please feel free to reach out to us through the live chat option in your account or email us at support+feed@aftership.com

Very happy with the help, super fast and super friendly!

Jai was super helpful in connecting my Shopify store to auto sync to TikTok shop and vice versa. He knew his way around the websites fluently. I'm very impressed!!

Great service. Normally you are hit with a bot on the online chat when you need help but not this time. Quick human support! 5 stars!

great help

Excellent, Jai Kumar was quick, communicative, and solved the issue completely.

The Aftership team has been great, and I am excited to use this software to help grow our business.

Finally, something that actually works. I spent months opening 30+ support tickets with both Shopify and TikTok, and all they did was point fingers at each other, each claiming the issue was on the other side. I came across AfterShip in a forum thread as a possible solution, installed it, and within minutes everything was synced perfectly. I honestly wish I had found this app three months ago.

I really appreciate being able to quickly speak to a knowledgeable, helpful human being who helped me with my setup. Jai Kumar was so helpful and knows his stuff. One of the better onboarding experiences I have had with a software. Nice work

Jai was super helpful to help troubleshoot our issues

The app is really helpful. Though we had some issues with the sync right now, it is not the app's fault but internal limitations/set up. Thanks for great supports!

Prabha was very professional and quick .

good

Jai was helpful, quickly resolved my issue

She was great. There is no way I could have done this on my own.

Awesome service... prompt, professional, patient and detailed!

Amazing customer service, they're super responsive and willing to help!

Prabha was amazing and she made the onboarding process easy.

Support was very helpful. With login issues.

Aditya from AfterShip was fantastic throughout the entire onboarding process. He helped me set up my account smoothly and made sure every step was clear and easy to follow. His professionalism, patience, and thorough guidance made the experience seamless. Highly recommend working with him if you're getting started with AfterShip!

Great customer service! Kumar helped me with all aspects of setup - it was a fantastic experience!

great customer service. Kumar responded quickly and answered my questions.

He understood what I was saying and sent me in the correct direction

fast performance easy to use

Jai was helpful and addressed all issues

This app is a game-changer for anyone looking to expand their Shopify store to TikTok. The AfterShip Feed for TikTok perfects the synchronization between the two platforms, making the entire process incredibly simple and efficient. Compared to other providers, this app is so much easier to set up and manage. It keeps all my product information, inventory, and orders perfectly synchronized, which saves me a huge amount of time and prevents manual errors. If you want a reliable, easy-to-use solution to connect your Shopify store to TikTok Shop without any hassle, this is the app you need. It's truly a seamless experience.

Fast response and solve my inquiry.

Great customer service.

The aftership team is one of the best out there. The apps works wonderfully and their team is fully responsive and up to help you solve any issue promptly and efficiently at any time.

the representative really helpful and kind.

Excellent assistance from Jai for some setup issues, thanks :)

Support as Expected (Great Support)！Love it!

Prabha was very knowledgeable and resolved my issue very fast! He was a lifesaver because no orders were going through - which stopped our business....

Great service, I prefer over TikTok shop shopify app. Customer support is free and 1 click away, 24/7, 2 minute response time (MAX). Aditya's (agent) helped me more than I could try to describe.

Great app, great support. Much better than the native TikTok-Shopify App. Highly recommended if you're looking to sell on TikTok Shop from your Shopify store.

Just signed up, but customer support up till now seems good, and app is user freindly.

Very helpful. great customer service. Thank you very much! Jai was great

Aftership Feed has worked flawlessly for the first year. I was going thru the re-authorization process and needed to contact support. Support was very helpful and resolved my issue and helped me go thru the correct process to complete the re-authorization.

Aftership trick you into signing up to all their apps and their chat function doesn’t work unless you then sign up to TikTok. I’ve messaged and they still wont refund me, just have a load of auto generated responses.

DO NOT USE THIS APP... makes duplicate orders on EVERY Order... and then makes each sale item go out of stock (even when there is thousands in inventory for that item). Every single order, it duplicates it then says item is out of stock. Customer support is the WORST of any app ever used and I have 4 Shopify Stores and been using Shopify for 8 years.... DO NOT use unless you want non stop stress and headaches and a NON proper working app

I love this app! I don’t know what I would do without it because it has made things so smooth with syncing my products to TikTok. It takes some time to learn and figure everything out but once you do that I think you will love it and find it easy to use. The customer service is amazing, I have never had an issue that they couldn’t solve for me in a matter a minutes. Thank you AfterShip!

Worldclass service by Jai, Kumar, Deep and Priya - they are always very helpful and prompt in resolving any issues that I faced. App has a clean and user friendly interface which makes it straightforward to sync products and orders. The app is easy to integrate, highly recommended!

Good, everything is automated and good customer service!

Charged £200 for 1 month with ZERO orders! Refusing to give a refund. Will be going elsewhere.

Quick and effective communication. Resolved the issue.

Very resposive and helpful!

Aditya is just the best i have ever come across in helping me with the problem Aftership made me went through. Thanks alot Aditya

Wonderfull , works like a boos!

The app needs a few bugs fixed but overall a great tool. I was having issues with my TikTok Shop syncing with Aftership. I deleted Items from my TikTok but the items were still Live via Aftership. This caused issues with product syncing and allowed customer to still purchased items that were removed. Kumar with Aftership took time to help me reset my account and now things are properly synced so far.

very helpful! Immediate response!

I started using quicksync and it was a total disaster, then i switched to aftership app which is beyond simple and easy. no glitches, no issues, the process was so easy to understand and simple to use. the quicksync app removed most of my shopify listing, which i had to spend time fixing the shopify product list, and after switching to aftership, the entire process is smooth sail, and now tiktok shop is up running. thanks alot !!!!!!

It was easy and smooth not as fast but really nice