Starfish Project
United States
Reviews (5)
By partnering with PBP, we have gained access to larger, luxury retailers that would have otherwise taken us years to build a relationship with. We have been able to learn new data around our products and what sells to different audiences, and consequently have seen an uptick in sales for products that had not been popular before! The integration is relatively smooth and quick, though there are a few road blocks that we have experienced. Namely, with the "required" fields for products. Those require a lot of dedicated time from our team to get correct. But otherwise, the integration is really helpful & saves a lot of setup time.
Marklo gave us a much clearer view of our marketing performance across channels and made reporting significantly easier and faster. The Ask Marklo function gave us great insights and ideas on where to focus our efforts! I highly recommend Marklo!
We now work with BON on two of our storefronts. Their customer service is BEYOND. They are prompt to answer anytime of the day and if you request an adjustment to your storefront that their team can accomplish they will happily do it for you. We are new to their loyalty program and look forward to seeing how it helps bring customers back to our site!
Have had a very responsive team in general, but had a really excellent experience with Nareh! She signed on really quickly and stayed on until I was completely sure the functions were working. Looking forward to seeing how this impacts our sales!
Developer reply ·
Thank you for your kind words! We're always committed to providing attentive support, and it’s wonderful to hear that Nareh went the extra mile to ensure everything worked perfectly for you. We're excited to see how this app helps drive your success, and we're here to support you every step of the way. Looking forward to seeing your continued growth!
Very fast assistance and problem solving. Greatly appreciate the customer service.
Developer reply ·
Thank you for submitting this review, and for your continued trust these past 3 years. We are thrilled that our customer success team continues to delight you should you ever need our help with your Shopify connection!