I Gaming Computer

Hi I Computer Gaming, we’re sorry this hasn’t been the smooth start we aim for. After investigating with Uber, we found the issue was caused by a mismatch in account types; you had an Uber for Business account rather than the required Uber Direct account. This meant rate calls couldn’t be made and neither Uber’s nor Starshipit’s support teams could progress the setup until that was clarified. Since your ticket was raised on July 30th, our support, partnerships, and development teams have been actively liaising with yourself and Uber to resolve the issue as quickly as possible. Uber has now acknowledged the situation and apologised for the confusion. Once the new Uber Direct account is finalised, your Starshipit setup should be ready to go. We look forward to getting you live soon! Best wishes, Team Starshipit

Thank you so much for the 5-star rating! We truly appreciate your support and are so glad to know you're enjoying Easify Product Options. It means a lot to us to see that the app is working well for your store and meeting your expectations. If you ever have questions, need help setting things up, or want to explore more features, feel free to reach out anytime. Our team is available 24/7 and always happy to assist you in any way we can. Thanks again for choosing Easify, we’re excited to keep supporting you on your journey! Best regards, Easify Team.