Alessi Spa (EU)
Italy
Reviews (1)
An essential, evolving partner for Alessi’s customer experience! Gorgias is a comprehensive, continuously evolving tool that has transformed our support operations. It has allowed us to automate over 50% of customer inquiries while maintaining an excellent CSAT score. Working with our Customer Success Manager and the entire Gorgias team is a pleasure—they are proactive, supportive, and dedicated to our success. We are thrilled with the results and excited to keep growing together!
Developer reply ·
Hi Alessi team, thank you for taking the time to share your experience with us! Seeing that you've automated over 50% of your inquiries while keeping CSAT high is exactly the outcome we love to celebrate with you.💪🏼 We appreciate your kind words and are just as excited to keep growing together!
