Beauty Heroes®

The app works great and the Sumtracker team is so helpful with any questions we have. Issues are quickly resolved and they really listen to customer feedback. We have had a great experience. Thanks for the superb review! We've enjoyed working with the whole team at Beauty Heroes! We love to hear your feedback and work on it!

Helpscout is a great platform, but their integration with Shopify has a ways to go. The functionality missing specifically with Shopify is 1) showing customer and order TAGS in the side bar integration area 2) the ability to link to products you sell in your responses. Both of these are pretty simple and table stakes with other platforms, Re Amaze/Gorgias. Other functionality we know they are working on is integrating their AI tool, which is currently not integrated, but coming soon. We are waiting until a few more of these items are live before we migrate.

Excellent customer support, highly recommend. It works right out of the box and the app is fantastic.