Sustain Grooming
Canada
Reviews (3)
Just got started and the customer support is amazing. I had some issues with bundling overlapping with our subscription offer and bundling different types of products. Yatz walked me through step by step to make sure everything is set up exactly as I needed. Based on my experience so far, I would definitely recommend!
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
I don't usually write reviews, but this app is a life saver! We were getting hundreds of spam email sign ups a day, driving up our klaviyo bill each month and hurting our open rates. I tried filtering out emails, downloaded other security apps, contacted shopify; none of them made any difference. I downloaded this app a few hours ago, followed the steps and boom! The bot check outs have finally stopped. I'll update this if we experience any site issues from this app but for now everything is running as it should
Install was easy but this app essentially does not work at all. Sometimes it has recordings or heatmaps but often it doesn't load anything. The AI summaries don't work at all. It usually shows recordings overlayed on really old screens (ie/ shows user activity over our website with a promotion from several weeks ago), obviously this has caused some unnecessary stress. Great idea but seems to be just an idea still at this point
Developer reply ·
Hi Sustain Grooming team! We are aware of some issues with AI summaries (fix is in progress!) but we would love to dig deeper and understand what's going on with those recordings. Clarity displays what your users are seeing, so there could be something odd with your promotions. Please, send us an email to clarityms@microsoft.com and we will try our best to help!