Joonya US

Terrible support provided so far. Very disappointed. We are in the dark on how this complex software works and our customers are stranded not knowing what to do because we don't know either. Do not recommend at all.

We are extremely happy with Referrly to manage our influencer affiliates. Prior to Referrly we were trying to manage our influencer affiliates on the Rakuten platform which we found to be rather clunky and not designed with influencers in mind. Many could not find their tracking link and would give up halfway through onboarding. With Referrly our influencer affiliates have been onboarding and managing their affiliate accounts with ease. The design is user friendly and simple and meets all of our needs. We had to reach out for support multiple times and they answered our questions promptly. I highly recommend using Referrly.

Absolutely shockingly bad support. Particular mention needs to go to Mariz who does not belong in customer support industry. Lazy and incompentent would be the kind way to describe her.

Recommend these guys. Very good support and app works well once set up.

Our support contact Malvina has been exceptionally helpful the whole way through setup and post-setup support. Highly recommend Junip as the number one choice of reviews app on the market.