CIELOGAMES
Japan
Reviews (3)
The slider allows for detailed settings and the creation of sophisticated sliders, which is a great feature. It seems that loading can be slow due to compatibility issues with the theme, but support was able to resolve this.
Developer reply ·
Thanks for your feedback! We're glad you're enjoying the detailed settings and slider creation features. Our support team is always here to help with any issues!
Despite successful image verification, our users are repeatedly prompted to verify, resulting in a flood of complaints. Support has been completely unresponsive. Customers who fail image verification are likely to lose their willingness to purchase. This is a terrible app.
Developer reply ·
Hi there, We replied to your email about this problem, the "image verification" is the captcha provided by Shopify which is not part of our app and is active by default in all shops. We sent instructions about how to disable it in Shopify. Here you have the instructions again: https://help.shopify.com/en/manual/online-store/setting-up/preferences#google-recaptcha-on-login-create-account-and-password-recovery-pages Let us know any question, Happy to help
After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.
