RDKLU
India
Reviews (5)
AVOID THIS APP. This app has not been working properly for the past few MONTHS, no response from the support !!
Zoko makes WhatsApp marketing for Shopify super easy—great automation, smooth integration, and solid ROI
Developer reply ·
Automation that actually connects to your Shopify data - orders, segments, cart activity - is what makes the ROI real rather than just promised. Really glad it's coming through for you, and we're here to help you get even more out of it.
No chat support,
Developer reply ·
Hey there, as a solo developer, it would be impossible for me to support thousands of stores via chat. I've replied to all of your emails as soon as possible, and I'm happy to continue providing in-depth support with detailed explanations, as I do to all of my customers.
Their support team is MAGIC!! Quick responses and clear guidance every time.
Developer reply ·
Thank you! Glad our support team could help! 😊
Hi, We are not receiving the "Add to Cart" event since we started using your application. We have also raised a ticket earlier, but we haven't received a response from your end.
Developer reply ·
Dear RDKLU team First and foremost, our team would like to sincerely apologize for the inconvenience caused by the missing "Add to Cart" event and for the delay in responding to your request. We deeply regret that your experience with our app has fallen short of your expectations, and we take full responsibility for this. We also want to assure you that our team is fully committed to resolving this issue for you as quickly as possible. You can contact us via the following address anytime: support@fbtrack.app . Once again, we are truly sorry for the inconvenience and frustration this has caused you. Your feedback is invaluable to us, and we are dedicated to improving both our app and our customer service in order to avoid similar situations further. It would be highly appreciated if you could give us a second chance, we are here for you to resolve the issue as soon as possible. Waiting for your reply! Best Regards FBTrack Team