Truck Electrics
Ireland
Reviews (7)
Thank you Najmus and the Pumper Team for the assistance, any issues we have are resolved promptly.
Great app, very easy to setup & support was almost instant! Thanks very much guys!!
Developer reply ·
Thanks for your generous review. What you think of us is very important and every day we work to improve and deliver the best service to you. Please don't hesitate to drop us a message anytime if you need any more help. All the best, Lucy
Always get a clear, quick reply from Loox, thank you Leogen
Great app with great support, thanks Keanu
Recommend this app very highly. Been using its since Feb 2023. If you are picking, packing and shipping in your business this app is CRITICAL. It will streamline your operations and save you time and significantly eliminate simple errors that any of us can make. It is so well thought out and covers EVERY angle with so many features. There are some additional ones that would not normally be expected that add further value. . It is very obvious that David has run a shopify store before he embarked on this project. This app shows that he is a subject matter expert in order fulfillment, from order receipt to customer delivery. We have been using Shopify since 2016 and this app is the easiest we have used adding significant value and cost reductions. FAQs and the videos that support it are superb with great detail in layman's terms. For the little help that we did need David was always on hand. When we had been using the app for 2 months we had a 30 mins video call with David just to ensure we were getting full benefit from the app. 10 stars out of 5. Cannot recommend this app enough. Thanks David for your great support.
Developer reply ·
Thank you so much for your very detailed and positive review! This makes us feel proud.
App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.
Developer reply ·
Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were missing from your theme and reinstalled them which should make a dramatic improvement in your results. I'll reflect with our team on how we can prevent this kind of drop from happening again. My deepest apologies. - Shane