Bahgsu Jewels
United States
Reviews (2)
Developer reply ·
Thank you for the feedback. We are sorry that this experience was terrible for you, and we take full ownership of what happened. Our merchants are at the center of everything we do, and we promise to pay claims on everything that is not fraud. In this instance, we were informed by the carrier that it was still in transit and wanted to give them ample time to come through on their promise to deliver the package. Since this experience, we have changed our policy and will pay claims sooner and with less hassle. We have also substantially built out our claims department and are available 24/7. We were in the wrong, and we promise to be better for you and your customers moving forward.
I love this app. It works great and I have received a ton of sales from it. The customer service Is great & attentive. Super quick & easy set up!
Developer reply ·
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you love the app and that it has been working great for you, generating a ton of sales. We take pride in providing excellent customer service, and we're glad to know that our team has been attentive to your needs. We strive to make the set-up process quick and easy, and we're pleased that you found it to be so. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support your continued success.