Screen Print Direct
United States
Reviews (5)
We have been using smile.io for years and our experience has been awesome. Shoutout to Lisa who recently assisted me she was a big help!
unbeatable service! we have set up countless discounts using this app and it works great. RG is extremely helpful and has helped to set up more complicated promotions for us as well as customize a few things we wanted. Awesome and helpful team. I highly recommend
Developer reply ·
Thank you! The only thing that makes us happier than knowing ADG is generating lots of extra revenue for you is seeing RG get recognized for the star that he is. We place a premium on customer service here - our whole team aims for that same level of service, so please touch base again whenever you need more help!
great customer service! very helpful in installing and getting us ready to use. thank you very much for all your help
I have tried uninstalling this app twice from my store now and in both cases I had nothing but trouble. Even now I still have the remnants of this app cluttering up my theme with lots of code staying behind in my theme, which does not get removed upon uninstalling the app.
Developer reply ·
Hello, I am Daisy from AVADA Team. We have received your review about our SEO Suite app on Shopify store that said you had trouble when removing the code. Firstly, I am truly sorry to hear that you have not had a great experience with our app. It should not have happened before! Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue? I would love to ask for your permission to clear our your problem as follow: There are 2 options to remove the app code: Automatically or Manually (http://prntscr.com/wnv8b4) There may have some pieces of code left on the site even you use the automatic option. In fact, after uninstalling almost all Shopify SEO apps, the code still remains on your website. That is because of how some features like meta tags or structured data from most SEO apps, which inserts snippets into your theme. Therefore, we need to do an extra step to edit theme (file liquid template) and get them removed. We have sent you a follow-up email. Please kindly check your mailbox to get our update and solution. Thank you so much for your generous support! I am looking forward to hearing from you soon. Best regards, Daisy
