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Twisted Coil Vapes

Canada

Reviews (3)

★★★★★
Shopify

So far so good. I've been looking for a replacement for Stocky since its being discontinued at the end of next month. Stockroom had a native Stocky Import feature so I've not lost any of my purchase orders, Suppliers, or vendors. Plus it shares a very similar workflow so training my staff on the platform will be quick and easy. I had a small issue with how the barcode scanning adding products worked, so I reached out to the AI Chatbot (I'm usually not a fan, but Atlas was surprisingly good) which sent my concerns to the dev team and within *THREE HOURS* I was given not only a response from a human, but a resolution. That is insanely quick, and anyone coming from Stocky will find themselves happy with the service. I'm still testing the rest of the platform but so far it ticks all the boxes my business needs to operate, with seemingly no disruption.

Developer reply ·

Thank you for taking the time to review us! We're really glad to hear things are off to a good start and that you had a positive experience with our support team. We're always here if you ever have more questions!

on Stockroom ‑ Purchase Orders · About 5 hours using the app
★★★★★
Shopify

Luke and the team did a great job! Can't wait to see the impact it will have. Some things are just better left with the professionals. The whole process was painless and you don't have to know anything, but if you do they are open to suggestions.

on Plug in SEO ‑ SEO Audit & Fix · Almost 3 years using the app
★★★★★
Shopify

Where do I start? This has been a lifesaver! Arnaud and his team have this locked up! Looking for a great multiple location inventory system with most of the bells and whistles of the $$$ ones but for $? I looked into all the other, I gave them a test run and when it came down to it I was unwilling to pay $500+ a month for an app when I really only needed 5% of what they were capable of. Erplain does what you need, simple as that. I even requested an extra filter to make ordering easier for multiple locations..and they delivered it in 4 days! The team has the patience to walk you through (more than once for some of us slow learners) It takes time to get comfortable with it like any app, but you'll be happy you did. I came into this app quite backwards and had my work cut out for me, but if you are smart, you'll download this and get it installed BEFORE you open up more locations. Customer service has been the best I have ever received. Timely answers to questions and concerns to get you back to focusing on your business.

on Erplain B2B Sales & Inventory · 17 days using the app