Frames Footwear
New Zealand
Reviews (12)
Great App for syncing deferred payment invoices from Shopify to Xero. The support is A++ and are very patient with solving exactly what you need customized to suit your store.
I installed this app just so that I could give it a 1 star review only because if I see ONE MORE UNSOLICITED EMAIL from your representee "Irene Contreras" in our inbox I will go crazy.
Developer reply ·
Hi there, I’m sorry to hear about your frustration with our sales emails. We always honor do-not-contact requests and immediately stop outreach whenever asked. It looks like our team never got a reply from you, so they followed up. I’ve added you to our DNC list, so you will not hear from us again. If you do believe that you requested not to be contacted and your request was not respected, please reach out to us at support@shopwithfriends.ai and we are happy to investigate further.
Great app and fantastic prompt replies for any support queries. Highly recommended!
Developer reply ·
Thanks for your recommendation! Please don't hesitate to reach out to support if we can provide more assistance in the future. We really appreciate your business.
Great app and support! I needed some functionality in this app that didn't exist yet, but I messaged and Sam replied and added it for me - amazing!
Developer reply ·
Thank you for your positive feedback! We're delighted our app and support met your needs, and we're thrilled to have provided the functionality you required. Your satisfaction is our priority!
The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.
Developer reply ·
Thank you for taking the time to write your review and I'm glad to hear that you've made use of Shopify Email to connect with your customers. We appreciate the feedback that you've shared with us here and I will be sure to communicate your comments to our development team. -Victor, Shopify Support
So far very impressed. I've just been setting things up and transferring from Mailchimp and I've needed to ask a few questions. Support has been quick to answer and very helpful, especially Bassma - thank you!
Easy set up, good support chat that is quick and helpful when I needed it. Thanks very much!!!!!!!!!
Great app and very helpful support! I had an issue and support was quick to reply and solve my problem. Thank you!
Pretty good app, much better than the vanilla Shopify blog experience but I don't think it's very intuitive and it took me a while to figure out the best way to add new content to an article
Works perfectly and Lukasz has been really helpful and quick to reply to any questions. Great solution if you're sending out new subscriber discount codes
