Morning Lavender

Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k). Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers." Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was. If you choose to use them, I recommend proceeding with high caution and low expectations.

Why didn't I use Octane sooner?!?! Is what we keep saying to ourselves. Cutting edge, low noise medium that gives us incredible ROAS. We use the enterprise service and it is incredible the level of service and execution. It's like having another full-time member of our in-house team.

Honestly, can't beat the price. And it's not some cheapy wannabe reviews app. Has all the same features, in a no frills dashboard. The look may be a little outdated, but with how quickly and easily support is, I can't imagine them not improving on the layout and offering new options regularly. Great option and fully customizable! And for anything you're not familiar with, support is fast (even at 11pm on a Saturday!)

Great app, good support. Wish it offered custom messages/notes with each bundle, but this is the best one out there. Simple, straightforward, pretty easy to set up, really easy to reach support.

Had to remove from our site, kept making our site unresponsive. Saw improved site performance after we removed it.