Mystic Moon Shop, Inc

I have never experienced this level of efficiency in my LIFE! It's very impactful especially after the last 2 days I have had with other companies who can't even dream of being this good! After dealing with the AI, I had my doubts and was not sure what I would do. They not only handled it they handled it shockingly well! Reviews have always been a big thorn in my side and a concern, and I finally feel like I found a company I can depend on! Thank you thank you and thank you!

Reviews in general are a PITA. I was with Stamped for many years until they removed the "free" version and started charging way more than anyone else for a review app. I was already on the fence about staying with them and ironically had a problem one day that they couldn't solve. I found out about the problem by searching the web, it actually had nothing to do with the app it was a Microsoft issue however they should have known about it. In the process of getting this problem fixed I felt brushed off by the rep. I checked on my end, and everything is fine, so you have a nice day kind of thing, and I decided to find another company and I am SO glad I did because the new company is a perfect fit for my business.

Email made as complicated as possible, and I don't care about google and yahoo email anymore. I get SO many emails a day from Gmail accounts from spam companies and they want to filter my once-a-month email for reasons beyond my control? Seriously I despise the email system in shopify, gmail and yahoo mail!

These people are INSANE! I added 100% organic and natural balms and salves and every couple days I get an email stating my web site no longer meets Pinterest. Then a couple days later I get an email stating it was an error and they apologize, then a couple days later yet another email stating my site stinks and they want nothing to do with it. We I want NOTHING to do with Pinterest anymore. App deleted!

I'm done! Worked for many years just fine, 2 weeks ago 3/4 of my items showed sudden errors and no one (neither google nor shopify) seem to be able to figure out why. I have stopped paid advertising until there is a resolution, if ever. At this point I have no confidence they will figure it out. I don't have the time or patience to continue to work with either of them to get it right anymore. After reading other frustrated Shopify sellers I want to add that we also are 100% custom products

Customer support is good until you decide the app doesn't fit your needs and you want it removed then they don't respond to your emails and requests to have it removed. The uninstall option on the app doesn't remove the app and the instructions for how to uninstall brings up a 404 page. Contacting Shopify to see if they can get this app removed from my store!

I love this app. I use it on two stores and it works great and customers love it because they can load their own photos!

I love this app, its a little early to tell if its changing my conversion but so far it appears to be helping! I love that they sent me a check in email after loading it, GREAT customer service!