Ultimate Bark Control
United States
Reviews (5)
Great support - and super quick!
We moved to AC from a much older ESP, which initially made AC a great option. The ability to directly pull product images from Shopify via automation emails seems like a perk BUT AC cannot handle .PNG product images. AC coerces them into .JPGs which creates a black background and essentially ruins the functionality and purpose of dynamically pulling product images from shopify. This makes abandoned cart emails and similar automations completely unusable. Other than that, the system is somewhat easy to use and understand, however there is a learning curve for automations. A better system for testing automations would be highly beneficial. The reporting system isn't very robust, but provides general data. Pop-ups are easy to create, but there isn't yet a way to set a delay, so they pop up on page load, which aggravates many users. AC does have great deliverability rates. Our emails land in inboxes right where they are supposed to.
Our company has been using Attribution Connector for over a year now, and it’s a tool we rely on daily to double check our sales data and see the true ROI of our paid advertising. And if we ever have a question or an issue, support is always fast and friendly.
We use this app for approximately 80% of our sites content. It rocks. But what is even better is the support. The support we have received is timely, competent and professional. My team has had several issues that were quickly diagnosed (usually not this apps problems but the support nailed the issues). If other companies we deal with had this level of support we would be on cloud 9. Great App, and great to deal with them. (user for about a year now). As a side note they ARE responsive to feature requests unlike many other apps we have dealt with.