K94Life
United Kingdom
Reviews (7)
disappointed, I would like my customers to still be able to add a discount code alongside the cart drawer upsell.
Developer reply ·
Hi there, thanks for the feedback and sorry for the frustration. This is already fully supported. The cart drawer has a built-in discount code field, and codes stack with the upsell offer - the two use separate mechanisms and don't block each other. The reason you're not seeing it: the Discount Codes module is off by default. Turn it on in the app under Cart Editor → Discount Codes, and the input + Apply button will appear in your drawer right away. One other thing to check - in Shopify Admin, open your discount code and make sure "Combines with → Automatic discounts" is ticked. Our upsell discount runs as an automatic discount, so if your code is set not to combine, Shopify will block it on its side. We also expose per-type stacking controls under Settings → Discount Settings if you ever want finer control. If it's still not showing after enabling it, reach out at contact@oxify.app or via in-app chat and as we haven't got any request from your end, we'll get onto your store and sort it the same day. Oxify Support
Customer service is awful, the worst I have ever had, it is impossible to get any answers when you have an issue. I would highly suggest choosing a different App. The Chat app says they are available, But I have been trying to talk to someone now for over 2 weeks. I am now looking to change to a better App. UPDATE!!!!! The App is now working, we had a few more glitches and server issues, but the team have been in touch and resolved the issues. Hopefully it will run as expected from now on. Much improved customer service has resulted in my more favourable review. UPDATE BEWARE! BEWARE! BEWARE! I noticed I was getting less reviews and when I checked this company now want to charge me $14.99 per month to collect them, when I signed up they said it was a free app. - DO NOT INSTALL THIS APP - YOU WILL REGRET IT
Developer reply ·
Hello, Thank you for providing feedback on our application. We appreciate your input, but we hope you understand how a 1-star review can significantly impact our business profile. To address your concerns, we are offering you a dedicated 4-hour session to resolve all your queries and issues. We are committed to providing you with the best possible solution. I hope this offer works for you, and we look forward to hearing from you soon. Best regards, MyAppGurus Team
Seems to have worked somewhat on my products but cant locate my collection images