Ashton Security Inc.
Canada
Reviews (2)
If there was a negative * option this app would rate it. Prepaid the campaign, it wont start all, no flags, no support, no feedback other than an automated bot that you likely see below this review. I can't stress enough the frustration having to deal with this platform. WARNING! Stay clear, you only have so many days on this earth... don't go down this rabbit hole..you will regret every second of it. I do hope some live person at MS does take the time to look over these reviews. "Not Likely" my suspicion is he/she/etc probably still sitting in a cubicle still debugging Win 3.1 and have not opened their email folder in years. So you can gather from my little rant...take it as a public service announcement... Danger,,Danger you'll grow old in this labyrinth... best to warn others and call it a day...Avoid, Live long...and prosper..
Developer reply ·
We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.
This app seem to bounce you back into a NetPacel Dashboard! Tech assistance is non-existent, phones go to voicemail (tried over a 5 hrs,period). Sending emails to resolve enrollment issues gets you canned replies and no solution or follow up. Enrollment is cryptic, using my own API key does not show our preferred rates, can tell if the keys are our or NetParcel. The basic NetParcel fees are not discounted... thats a marketing plow...trying to load this App is a pain but have limited option when you have a Cda store..Shopify offers no shipping options other than Canada post which leave very few options as far as i can tell. I cannot rate the functionality of this service as I have 6 hours of labour trying to get this done.. I rate a 1 star simply on the lack o response... if you are an on-line shipper and have to rely tech support for help you will be raising your blood pressure without a doubt. I may come back and alter this review if I can get it working but at this point i would say the care they put towards support i may never get a call back... what a colossal cluster of ineptitude!