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Microsoft Channel

by Microsoft · launched

View in Shopify App Store ↗

Reviews (338)

★★★★★
Shopify

They want to compete with Google your father cant do it, you people suspend account like you have tons of traffic and aslo you dont allow us to run ads

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Veltora Supplies · 16 days using the app
★★★★★
Shopify

The worst. I have been trying to connect my store for over a year! Nothing is working. Not worth it. Move on

The Nichole Collection · 3 months using the app
★★★★★
Shopify

not sure why i was flagged from here but all i can say is that i have done nothing wrong. I have a legal business abn number i pay my taxs and i have good credibility and i also have a pending trade mark. I have had no bad reviews i help my customers and solve problems for people. Its sad how this business is trying to squash the little entrepreneurs. I have had no bad cases at all i havent been on the internet loong enough to get a bad case. Hell im even lucky if some one reaches out to my new site.

Qentrova · 9 days using the app
★★★★★
Shopify

Same as everyone else. They flagged my store as fraudulent. Don't even care. They must like Google dominance.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

ATM Gardens · 10 minutes using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Whisko · About 2 months using the app
★★★★★
Shopify

Does't work, doesn't connect, idk what to do with this mess

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Deja Vu Esoterica · 10 months using the app
★★★★★
Shopify

I created a Microsoft Ads account after advertising on Google and Meta for more than two years without any major issues. I thought Microsoft Ads might be a good additional platform, especially because many businesses seem to ignore it. That turned out to be a mistake. My account was suspended within seconds of creation. After suspending it, Microsoft sent me an automated email asking me to verify my identity. I submitted the required documents and completed the verification successfully. Even after being verified, my account remained blocked. I contacted Microsoft Ads support multiple times, expecting at least a proper explanation. Instead, I kept receiving the same useless response that the account would remain blocked, with no real reason, no transparency, and no meaningful support. This is one of the worst advertising platform experiences I have ever had. Google and Meta may have their issues, but at least there is usually some process, explanation, or way to understand what went wrong. With Microsoft Ads, the experience feels completely automated, careless, and unfair. Suspending an account instantly, asking for identity verification, approving the verification, and then still keeping the account blocked without explanation makes no sense. It wastes the advertiser’s time and shows a serious lack of respect for businesses trying to use their platform. Microsoft Ads support was disappointing, unhelpful, and robotic. If this is how they treat new advertisers, it explains why many businesses do not bother with Microsoft Ads. Very poor experience. I would not recommend Microsoft Ads to any serious advertiser unless they are ready to deal with random suspensions, automated replies, and zero accountability.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

AIRWINKS · 12 days using the app
★★★★★
Shopify

horrible customer service, never managed to start advertising as our account was suspended immediately after creation and the customer service is very bad

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Pangama Jewelry · About 1 hour using the app
★★★★★
Shopify

Microsoft closed my merchant account without explanation, without right to appeal in future.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Beauty and Fragrance Heaven · About 1 month using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

DINAMO · About 20 hours using the app
★★★★★
Shopify

Terrible experience! I can't decide which one is worse, their platform or their support! We have a 6-figure ad budget, and we wanted to activate this channel as well as Google and Meta but it's impossible to work with them. Haven't seen something like this in my life! As you can see in the rest of reviews, so many people have problems with their verification process, and dealing with the support team is worse than dealing with ChatGPT! spent hours going forth and back with them, but no result, and they haven't answered my last message from 10 days ago. You see this and you compare the Microsoft and google stock price trend, you see why it's like this! Don't waste your time with them. And to Micsosoft support, don't send me the template that you've sent to rest of 1 star reviews, answer my email!

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

AMR Beauty Group · 10 months using the app
★★★★★
Shopify

I have a legal business, registered LLC, selling legal products, and my website was flagged as fraudulent

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Lao Family Farmstead · Almost 2 years using the app
★★★★★
Shopify

Very rigorous review process, and the onboarding experience was frustrating. My domain was marked as fraudulent, which prevented me from connecting my store and running ads. I understand platforms need security checks, but the process felt unclear, difficult to resolve, and not very helpful for legitimate business I don't recommend to anyone! stick with the google sales channel.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Mens Wall Co. · About 1 month using the app
★★★★★
Shopify

My account gets banned because my business name does not match the name I put in microsoft ads account, I try to appeal to change it and put it right, but to appeal, business name has to match the name you put in the account, so it does not let me appeal. When I try to go into the account settings to change the name of the account, it just logs me out because of the account being banned. What a waste of time.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

AutoTeile-4x4.de · 6 days using the app
★★★★★
Shopify

Please fix this error and reply to the support email please its been a week. BELOW ERROR WHEN CONNECTING BING ADS ACCOUNT Microsoft account connection failed. Please try again later.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

MishUUU · 8 days using the app
★★★★★
Shopify

Zero Stars would be appropriate. There is no German translation or support. The App crashes all the time. We can't use it at all. And yes, we tried to de-install it etc. nothing helps.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Yvette Sports · 9 months using the app
★★★★★
Shopify

Excellent app,fast, accurate product syncing and super easy to use

Developer reply ·

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

Merchandise Emporium · About 1 year using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Xtreme Vaults · 16 days using the app
★★★★★
Shopify

Generally good but it does not work correctly with my Firefox browser. Other than that everything is okay

Developer reply ·

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

MANUAL HEAVEN · 4 months using the app
★★★★★
Shopify

After resolving a couple store issues, this app has been working pretty smooth for me. It has kept everything synced in realtime without any store violations, which I appreciate.

Developer reply ·

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions alongside suggestions for improvements. We will be more than happy to assist you further.

Wade Living · 21 days using the app
★★★★★
Shopify

LOLz Just got an email asking me to write a review as I am a top user. Seriously a top user? I have had it for a couple years now and not a single sale from it. Glad it's a set it and forget it app. Microsoft is such a joke.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Neon Vintage · About 2 years using the app
★★★★★
Shopify

Very bad support and policies, confusing and no sense. I was blocked whitout any reason. Ask for support and the reasons of blocking and nobody told me the reason.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

VitaEver Nutrition · 4 months using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Treasured Accents · 18 minutes using the app
★★★★★
Shopify

Error: bingshoppingtool-t2app-prod.trafficmanager.net’s server IP address could not be found Looks like this app may have been abandoned.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

The Gorgeous Horse · 3 minutes using the app
★★★★★
Shopify

Microsoft channel has been a pain at this point because it is very difficult to integrate the app and install it on Shopify for use. I tried installing it and uninstalling it over and over again to see if it continues to work. It FAILS EVER TIME with an error "Error loading accounts: Request failed with status code 400" I tried fixing it over and over again, but it never works. On top of that it WILL NOT INTERGRATE WITH THE SIMPROSYS APP. Because it somewhat cannot find my advertising account. I'm at that point of giving up and moving on. MICROSOFT HAS FAILED. And I think it is due to the fact that it will not integrate with GOOGLE ACCOUNTS. You guys need to do better because you are wasting people's time and their money.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Omni Tech Vault · About 1 hour using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

EXTACIAFrance · 41 minutes using the app
★★★★★
Shopify

Product Last Sync Status = "Failed - Internal Error".

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Nutmeg Games · Over 3 years using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive and heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Drummers · Almost 2 years using the app
★★★★★
Shopify

Extremely frustrating. I signed up for Microsoft Ads using the 'Sign up with Google' link, but the Shopify app DOES NOT allow you to 'Sign in with Google' - it simply says the account doesn't exist. WARNING TO READERS: DO NOT sign up for Microsoft Ads using your Google account! You'll end up in an endless conversion with support reps who don't understand the issue and don't even have the permissions to fix it.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Hardcore Catholics · 2 days using the app
★★★★★
Shopify

After creating a new Microsoft Advertising account and completing the identity verification process, our account was automatically suspended without any clear explanation. Despite multiple attempts to contact support, we have not received a reasonable or detailed response clarifying the reason for this action. Our appeal was promptly rejected without further discussion or evidence provided. This experience is particularly frustrating given that we have been long-time users of Bing Webmaster Tools for over ten years and are active advertisers with Google, managing over €50,000 in monthly ad spend without any issues. We are deeply disappointed by the lack of transparency, communication, and customer care shown in this matter. While we respect Microsoft’s right to enforce its policies, we believe legitimate businesses should be given at least a fair opportunity to clarify or correct potential misunderstandings.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

SilikonBackform · About 19 hours using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Amaryllisstores · About 1 month using the app
★★★★★
Shopify

Works amazing, just working through it.

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Hawkeye Marine, LLC · About 2 months using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

11 Étoiles · 3 months using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Golden Expression Art · Over 4 years using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Lane Line Threads · 9 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Tropiclean · 3 months using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Gospel Swag · 13 minutes using the app
★★★★★
Shopify

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with your conversion tracking challenges by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

HEYDARI · Over 2 years using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Moods of Ireland · Over 5 years using the app
★★★★★
Shopify

doesnt work properly:(

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with your conversion tracking challenges by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

A Farley Country Attire · 5 days using the app
★★★★★
Shopify

Great App

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Make Ready Nutrition and 2Alpha · 4 minutes using the app
★★★★★
Shopify

Easy to install and navigate. I wish I would have done it years ago :)

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

SoFlo Boho Boutique · About 1 month using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Simply Me Box · Over 1 year using the app
★★★★★
Shopify

As bad as you would expect Microsoft to be. Its a pain to install, and is not even able to track revenue which you obviously need for your campaigns to optimize properly. support ist hell, super slow and not able to help. just avoid this all together.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with your conversion tracking challenges by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

Spirit of Eden · 2 months using the app
★★★★★
Shopify

Esta muy bien

Por ejemplo para probar. · 8 days using the app
★★★★★
Shopify

easy to use

Kick Ass Fab · 2 days using the app
★★★★★
Shopify

StokesVibe · 11 days using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Leader Trade · 3 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

Viome · Over 5 years using the app
★★★★★
Shopify

Never works! Throws an error, gives no option to change the account you want to use. over complicated integration.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

3D Print Boutique · 28 days using the app
★★★★★
Shopify

Fable and Mirth · 4 minutes using the app
★★★★★
Shopify

I did have a few hiccups getting started and connected to Microsoft but support was always exceptional. Now things are connected and rolling well. Not as much traffic as google obviously, but it's there and you have less competition in a way so you can rank higher and still see great results.

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be more than happy to assist you further.

WoodArtSupply · Almost 2 years using the app
★★★★★
Shopify

SAFC Merch · About 2 hours using the app
★★★★★
Shopify

EUROFINAS · 5 minutes using the app
★★★★★
Shopify

my goodness its the best setup. smooth straightforward no complications i cannot believe this. Facebook and the rest Meta business suite is pure rubbish. You guys are the best!

Noir&Gold™ · 30 minutes using the app
★★★★★
Shopify

Just wasted my time. I spent 56 minutes with an Microsoft "expert" for nothing. He wasn't able to make it work.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

4Boats · 4 days using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Trend Capsule · 20 days using the app
★★★★★
Shopify

Leider nicht sehr stabil die App. Habe mich mal mit einem falschen MS Account eingeloggt, seit dem kommt nur ein Screen der mich drauf hinweist dass mein Account nicht aktiv ist und versperrt jede Einstellungsmöglichkeiten. Support hat nicht wirklich eine Ahnung für was die supporten - scheint ein allgemeiner MS Support zu sein - und neuinstallation hilft wohl auch nicht. Schade

Developer reply ·

Wir schätzen Ihr Feedback und bedauern die negativen Erfahrungen mit unserer App. Bitte geben Sie uns eine weitere Gelegenheit, Ihnen bei diesem Problem zu helfen, indem Sie uns unter msftadsappsupport@microsoft.com kontaktieren. Wir sind bestrebt, Ihnen bei der Einrichtung Ihrer Werbung mit Microsoft Advertising zu helfen.

montessori-spielsachen.de · About 1 month using the app
★★★★★
Shopify

Relaxaura · 10 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

EVERGREEN · Over 1 year using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Citizen Armor · About 4 years using the app
★★★★★
Shopify

Very quick, very easy to use and very useful. I look forward to advertising with Microsoft in the near future. Tim (owner - Ameriluxe-essentials.shop)

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

AmeriLuxe Essentials · About 2 hours using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

Faux Paw Productions · Over 3 years using the app
★★★★★
Shopify

Similar to Google UI, but easier. It took me a couple of hours to get my first campaign up and running.

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

The Baby Blanket Store · About 2 hours using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

Maargo Wholesale · 8 minutes using the app
★★★★★
Shopify

Good stuff good channel. I will recommended..

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

Patrick Collections · 5 months using the app
★★★★★
Shopify

Easy to setup, I'm excited to see if adding my stores products generates any organic traffic, time will tell.

Developer reply ·

Thank you for your positive review and for your heartwarming feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We are always happy to help out!

Opal Retail · 9 minutes using the app
★★★★★
Shopify

I have multiple websites and this app would not let me override to the correct email address for the website. Pretty much a waste of time

Rebel Tropics · 6 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

PATSLI · 5 minutes using the app
★★★★★
Shopify

Good support but had a bit of trouble with deleting a secondary account.

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

My Pool Filler · Almost 2 years using the app
★★★★★
Shopify

Fish Antibiotics · 5 minutes using the app
★★★★★
Shopify

Trivanta.shop · About 6 hours using the app
★★★★★
Shopify

Legitimate And the Only App you will need for Microsoft Marketplace. There are many, but this is the authentic link to your microsoft marketplace and merchant center. It's seamless and easy and there is help in Microsoft Merchant center that's impossible to find anywhere else. They are patient and very rational and I have had instant chat resolution of so many issues. I still have a bit to go in terms of approvals but for 90% of the way, Im approved. Its not a complex maze and connects and you can edit on shopify as you would directly in microsoft. Microsoft also has it's own product studio and something that i'm looking into.

Developer reply ·

Thank you so much for your heartwarming review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any further assistance. We are always happy to help whenever possible.

Rivete · About 1 month using the app
★★★★★
Shopify

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Giliarto · Over 3 years using the app
★★★★★
Shopify

Agent help was great hetting UET Tag issue

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Emporio Brasil · About 1 month using the app
★★★★★
Shopify

So far so good...

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

U R There Photography - Barn Boutique · 9 months using the app
★★★★★
Shopify

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Maras Green · 28 days using the app
★★★★★
Shopify

It does the functions that are needed, although sometimes it is difficult to understand.

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Utensils for Coffee · 2 days using the app
★★★★★
Shopify

Awful, trying to connect to Microsoft is a nightmare. I'm not going to bother after trying 5 times. You can keep this app

Developer reply ·

Thank you for your feedback. We are truly sorry to hear about the issues you are facing with the charges on your account. Please reach out to us at msftadsappsupport@microsoft.com so that we can better understand the issues you have been experiencing on our platform. We are committed to helping you get set up to start running your ads with Microsoft Advertising.

The Good Soap · 8 minutes using the app
★★★★★
Shopify

I love the Microsoft Channel, they are the best! I give them 10 stars if I could! Keep up the awesome work! Amen to actual humans taking care of products being published. Unlike other Channels that take you out for something you have no idea that you could have done. At least these guys have a clear head and take the time for others. I pray you guys never leave! Thank you for being all you are!!

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

Panthera Couture · Almost 2 years using the app
★★★★★
Shopify

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Marishas · 2 minutes using the app
★★★★★
Shopify

awesome

Developer reply ·

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

Azad Auto Sales · 16 minutes using the app
★★★★★
Shopify

good

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

4WD Interiors · About 6 hours using the app
★★★★★
Shopify

I was hoping to run ads on Microsoft. In fact, I was excited to reach millions of potential customers. It's been almost two weeks. I've spoken with numerous Microsoft support staff and my account is still locks and the account is still being verified. I've submitted all the required documents, multiple times. I've asked for the documents to be reviewed by support to ensure that they are in good order. Microsoft support, while very professional and polite, can only recite policy back to me. It's interesting. I can copy the policy into a txt doc. upload it into the Microsoft web browser and have it read the policy for me. I'm confused as to what Microsoft support's job is. Rather than create a framework that supports my business, Microsoft has created an obstacle course. Don't count on it. When setting up an ad account with Microsoft plan for a 3 to 5 day account verification process. In addition, you might get your account banned on the day you set up your account, for apparently no reason. In order to get unblocked, you must wait an additional 7 to 10 days. It appears that most people have a smoother onboarding. Just be aware that things can go sideways. when setting up an account you get a marketing strategist that helps you out. In my case I need an account manager to unblock me.

Developer reply ·

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

The Indie Wall · 7 days using the app
★★★★★
Shopify

Straightforward and simple enough to set up, now we`ll see if it actually generates any additional sales, back in 2021-2022 it was a complete flop didn't generate 1 penny in sales but yea.

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

BULK SERUMS · About 1 year using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

Pagnian Advanced Simulation · 17 minutes using the app
★★★★★
Shopify

covenient

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

pawprintcoffeecompany · 11 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

Mc.Cross LLC · Over 1 year using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

metroswimshop · 23 days using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any further questions.

GATSBY · 12 months using the app
★★★★★
Shopify

Developer reply ·

Thank you ever so much for your positive review. Your commitment means a lot to us. We hope you continue to get the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always more than happy to help!

Lovitt's Professional Coatings · 3 months using the app
★★★★★
Shopify

Very easy to connect and integrate with my Shopify store!

Developer reply ·

Thank you ever so much for your positive review. Your commitment means a lot to us. We hope you continue to get the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always more than happy to help!

★★★★★
Shopify

Developer reply ·

Thank you ever so much for your positive review. Your commitment means a lot to us. We hope you continue to get the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always more than happy to help!

Simpli Starch · Almost 2 years using the app
★★★★★
Shopify

I am a loyalist to Microsoft

Developer reply ·

Thank you ever so much for your positive review. Your commitment means a lot to us. We hope you continue to get the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always more than happy to help!

Southpaw Baseball Company · Over 4 years using the app
★★★★★
Shopify

Developer reply ·

Thank you for your review! We are pleased to hear that you are enjoying the app and finding it helpful for your business.

gunsafedepotusa · 6 minutes using the app
★★★★★
Shopify

I need to update this review. The App cannot even open in my Shop channel, I cannot get ANYONE to answer any questions, and it does not look like this app even works at all.

Developer reply ·

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

ProFootballStuff · 7 months using the app
★★★★★
Shopify

Quick and easy to get the first campaign going

Developer reply ·

Thank you for your positive review. We hope you continuously get to optimize your campaigns for getting the most out of Microsoft Advertising! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

Great At Pets · 10 minutes using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

The Purple Painted Lady · About 1 hour using the app
★★★★★
Shopify

helpfull

Developer reply ·

Thank you for your positive review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

https://www.hifashion.la · About 2 years using the app
★★★★★
Shopify

Developer reply ·

Thank you for your positive review. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need further assistance. We are always happy to help!

LaiFug · Almost 2 years using the app