Trimly
Australia
Reviews (5)
Great app, especially considering it’s free! It allows me to offer free gifts for purchases over a set amount with ease. While the ability to offer different gifts at varying price points could use some refinement, the app works perfectly if you simply want to provide a gift—or a selection of gifts—based on a single condition, like purchase value. Overall, a solid choice!
Working very well, a couple of months in. We've decided to do a small give-away more regularly as a result. Support is super quick and efficient. Literally had a small integration issue resolved in a matter of minutes after contacting them. Props to Daniel, great customer service.
Developer reply ·
Hi Trimly, We appreciate you taking the time to leave us such amazing feedback! We could not be happier that you are seeing the advantages of using the app and that it adds more value to your business. Thank you for your trust in our dedicated support. We are available to you whenever you give us a ping. Cheers!
The app charges $70 set up fee to be able to use their 'hide variant' function. It's a bit duplicitous and a waste of time for users that they don't mention this on their App Store page.
Day 1. So far, so good. Customer support is very good. Widget installation was very easy, given how much trouble I've had in the past with similar review apps.
Did not work on a very popular theme I use. They didn't even try to help. Just looked at the console, made an excuse about errors on the product page. Confirmed with theme developer that was BS.
Developer reply ·
Hello, We are extremely sorry the app didn't work in your store. Our developers were extremely quick to check the issue. They infact tried to make the app work in your store. After no success they conveyed this to you with a request to check with the theme developer if there was any conflict with the theme. With more than hundreds of themes on Shopify further enhanced by custom coding, sometimes there is issue of code clashing. Hence our team never edit any code present in your theme as our aim is to not break anything simply to make our app work. I hope you will consider this and reply to our email. Thank you
