Viraxe
Austria
Reviews (6)
Good support
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
Aiden was incredibly helpful and took a huge amount of time to get everything set up exactly the way we wanted. He was patient with every little change, fixed every issue, and really went the extra mile for us. Easily one of the best support experiences I’ve ever had. Thank you so much, Aiden!
Developer reply ·
Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.
Great Customer Support! Erikas was really helpfull!
My first experience was a bit bumpy – I had an issue with referral emails and discount codes that didn't resolve itself right away. But here's the thing: the team really stepped up. They took the problem seriously, dug into it properly, and ultimately got it fixed cleanly. Yes, it took longer than I'd hoped – but they made up for it by gifting me a free month, which I thought was a fair move. The app now works exactly as it should: referral emails are being sent, discount codes are generated and synced with Shopify correctly, and my pre-launch campaign on Shopify is running smoothly. Bottom line: not a perfect journey, but a team that stands behind their product and solves problems instead of ignoring them. That's what earns the 5 stars – and a recommendation for anyone looking to run a referral campaign on Shopify.
Fast Support (<3h response time), Great Sections, New Sections weekly. Can recommend!
