Tina Williams Art
United States
Reviews (4)
Developer reply ·
Your 5-star rating means a lot to our team, Tina Williams Art. Thank you for choosing Blockify Fraud Filter, and please reach out anytime if we can help with anything further!
They used to be really amazing but their quality has tanked. Almost every single order placed has been wrong. When I ask them to send a replacement, they refund me instead which doesn't solve anything. I then replace the order for my customer and they, again, send me the wrong order. When I reach out to support, they just send me articles or again - refund me. Zero quality control, customer service is a complete joke. I've kept my sentences to support very simple "Please replace item" and they ignore it and literally respond with "as requested, you have been refunded." Unless you want pissed off customers, stay far away.
Developer reply ·
We’re sorry to see that your experience led to a 1-star review. Our management team has reached out directly so we can better understand what happened and see how we can help make things right. We’d really appreciate the opportunity to work with you and turn this experience around. - Evey Management Team