eco dog care
United States
Reviews (3)
wow. I had just come out of a bad app experience with bundling and happened upon this one. Very easy to use. Very intuitive and I appreciated the confirmation messages that when I made changes I had done them correctly. I am running flat out right now so had little time to do more than a kind of live test case with a manual bundle. The widget wasn't in the right place but I planned to circle back on the weekend and try to figure it out. Well, about 2 hours after I installed, I got a note from "Andre" who thanked me for my purchase, told me that he had reviewed my installation and had a suggestion for how I could improve it - first up was widget position. :) He even offered to help me by setting up the code. I was bowled over. Now, I've been fooled before but even after 4 hours with this app, I'm ready to show 5 stars, If it blows up or customer service disappears, I'll update my review.
I found this app very awkward to work with. It also did not appear to provide consistent results. I found support to be too slow.
Developer reply ·
We are sorry for the inconvenience that you had faced. I think you hadn't set our app code to your theme that's why you didn't get the bundle on the page. If you reinstall the app and we will set our app code to your theme within 24 hours after your confirmation email. Thank you.
I gave them 5 stars because Emyle went out of her way to help me solve a problem - I needed to update my labels but didn't have the time to get new professional photographs. She took my label images and applied them to the packaging and they look terrific. (And it cost me a fraction of what a photographer would charge even if I did have the time to wait.) We did have a couple of minor problems but she and her colleague, Jessie, made certain to stay connected with me and assure that I was satisfied. Highly recommend. Jane Bond, ecodogcare.com
Developer reply ·
Thank you for taking the time to write a review 😁 Please reach out if we can help with anything else.