Pernille

I used Klarna via Shopify Payments and lost both the goods and the money after a chargeback, despite confirmed delivery and full evidence provided (tracking number and customer correspondence). The customer kept the product and received a refund, while I was charged additional fees. Klarna offers no real protection for merchants, no transparent appeal process and no accountability. Support only redirects between Klarna and Shopify, with no concrete solution. This payment method shifts all risk onto the seller and is unsafe for any serious business.

At first, the app promised an easy transfer of my existing menu – but after installation, I found out there’s no way to import it automatically and I had to rebuild everything from scratch. I spent a lot of time setting it up, only to realize the final result didn’t meet my expectations. The menu does not look like the one shown in the preview images – there’s no option to make it permanently visible (as shown in the app screenshots). Overall, very disappointing and a waste of time. Not recommended if you're expecting a fixed, static layout like the demo suggests.

RIN has been a great help to me for a very long time. My problem was complicated, but RIN was absolutely indispensable. The employer should give RIN a raise because, thanks to people like RIN, our businesses keep growing!

I had an amazing experience with Jane's support! She was incredibly helpful, patient, and professional. Every question I had was answered thoroughly, and her guidance made everything so much easier. The app itself is excellent, but the customer service truly goes above and beyond. Highly recommend this app and Jane's outstanding support! Thank you so much