Suul
Mexico
Reviews (4)
This is the fastest, most effective customer service I've ever interacted with on a Shopify app. Highly recommended.
This app used to work really well until recently that we've been getting a lot of inaccurate data. Now we need to double check everything which is becoming a problem.
Developer reply ·
Thanks for the candid feedback. I recently joined as Head of Product and empathize with your frustrations. We've recently been investing in the performance and accuracy of the platform, we have more to do for sure, but know progress is being made. Jase -- Head of Product, Lifetimely
La app es buena cuando funciona, pero el equipo de soporte rara vez responde mis correos y formularios enviados desde su APP
Developer reply ·
Buenas tardes, Lamento escuchar que haya tenido una mala experiencia en soporte o atención a clientes. Es común que cierres de mes sean periodos de mucho tráfico en atención a clientes, pero no es correcto que usted reciba una atención tardía. Trabajaremos para mejorar nuestra comunicación con clientes.
The customer service team is amazing, response time is super fast and they always solve my requests (Thanks Juan!)
