Casson
Canada
Reviews (4)
This app is highly customizable to a huge variety of needs - this has been the most successful app we've used from a wholistic bundle/add on app as well as a customer service app. Their support team is incredibly helpful and with a bit of deep thinking you can really build out what you need!
Developer reply ·
Thank you so much for your thoughtful feedback! We’re thrilled to hear that Easify Product Options has been such a valuable tool for your store and that its flexibility has allowed you to tailor it to your needs. Our goal is to provide a versatile and user-friendly app, so it’s wonderful to know it’s been successful for you. We’re especially glad to hear that our support team has been helpful throughout your journey. We’re here to ensure that you can build out exactly what you need, and your recognition of their efforts means a lot to us. If you ever have additional questions, need assistance, or have suggestions for further improvements, please don’t hesitate to reach out. Thank you for choosing Easify Product Options, we’re excited to continue supporting your store’s growth and success! Best regards, Easify Team.
excellent support and very smooth interface with lots of ability to customize and build on complex bundle solutions!
The app does not work anymore for us, the cart cannot be checked out using this app. The fact that you can't set it to NOT delete your Draft Order by default is a flaw. The fact that you can't add shipping (not their fault, POS wants you to be a store and sell things off the shelf IRL), the fact that it doesn't copy notes... it feels like a hack that doesn't quite work for us. We are sad because we needed this feature!
Developer reply ·
Thanks for your review! We had reached out hoping to resolve this issue for you but never heard back. Since it sounds like most of what you reported is unique to your store, we'd be happy to request access and find a solution so the app works as expected. In other news, we've recently released some updates to our app to address those pain points you mentioned. Please don't hesitate to reach out if you'd like us to continue with support! Thanks, BentoSMB Inc.
