Underdog Records WSNC

Support: I received excellent support from Laura first, then Taylor as more issues arose. So I'm very appreciative on that front. But the app does have flaws, at least in my application of it. First, the item I tried to convert to an auction just kept showing as a regular item in our store and I had to go through Support to get it to convert to an auction. Then, the item that I converted to an auction still had a Buy It Now option remaining (not as part of their app/interface), and so someone just purchased it for the minimum bid price instead of placing a bid. Also, with the item showing up in our store under various collections & catalogues, once Support did remove that Buy It Now button upon request, there's nothing obvious to the customer that it's a running auction before clicking into the product page, so something there would be nice (like a Bid Now button in place of the usual Buy It Now). I appreciate them trying to resolve all the issues I've been having upon my first attempt to use the app to add a new wrinkle to our store, and I will likely try a second auction after this one just to see if the issues persist or if the 'fixes' they've made perpetuate over additional auction listings, but a little difficult to recommend the app based on my initial experience. But I do appreciate their swift attempts to make things right. Support is very helpful.

I have been using the Notify! app for about a year now and have been completely satisfied with the implementation and results. For the 1st year, we only used the Notify Me When Back in Stock function, which has worked well with helpful reports, but we've just added their new Pre-Order widget and everything was seamless with excellent help from Nareh on the support team to make minor adjustments and see to our complete satisfaction.