MAKEUPMX
Mexico
Reviews (3)
Great app, very useful and the staff very helpful!
Gözde is great, the team answers right away! And they are very helpful and nice. Gözde was very kind to us, we had a videocall where she answered all our questions! :) Thank you very much Gözde for your help! We installed the app and we find it ULTRA HELPFUL!!! Thank you very muchh!!!!
Developer reply ·
Your feedback warms our hearts! 🥰 It's fantastic to know our team have (including Gözde 🤩) made a positive impact. Navigating the competitive landscape is no small feat, and we're thrilled to be part of your journey.
Hi!!! We've been clients for almost 2 years, we've reached out over these past 2 years 6-10 different times with no response!. I'm reaching out thru the website directly this time to see if someone could help us out in one important issue with the app that weve been experiencing ever since we installed it but the contact support app doesnt work after inquiring if im a robot. Whenever our clients place an order with 35+ items, the app is unable to scan the order, is there a limit of scanneable products? Im reaching out thru here to see if someone can help us I dont know where else to look for contact info. I can delete this review ASAP but please reach out! out store is makeupmxdistribuidora
Developer reply ·
Hi there! I appreciate your loyalty over the past 2 years. We did receive your question and I'm pleased that we were able to send a reply in about an hour. Unfortunately, it seems you did not receive it. Possibly there was trouble with your mail server. We use FreshDesk and it occasionally has trouble sending mail when there are mismatches in the recipeints's mail server records. I do apologize for that. Fortunately, there is a great solution, you can log in and create a ticket after providing your email here: https://groovepacker.freshdesk.com/support/signup This will let you see and track your requests.
