Vegan District Malaysia
Malaysia
Reviews (4)
Pre-order function is full of bugs. Even though the team helped make the button available on the relevant pages, sometimes they show sometimes they don't. Don't waste your money on this app. Why do you put Preorder as the main word of your app if it's buggy and in beta status?
Developer reply ·
Hi there! Sandesh here, one of the founders at STOQ. I saw that you uninstalled the app. Sincerely sorry about the issues you ran into. I know how frustrating it must have been. We're working tirelessly on fixing things up as they come, but there are some areas we can improve and you've ran into issues with some of them. Can I please ask you to give us another chance? I'll personally get you set up and make sure all issues are resolved properly from the root, not just patched. Feel free to book a call with me here, and I'll be happy to help - https://calendly.com/d/cpcd-ct4-qxq/restock-rocket-onboarding It genuinely hurts to know you had a bad experience. We care a lot about our merchants - it’s at the heart of everything we do, and why we started STOQ. If there's any way I can do right by you, please let me know. :) - Sandesh / CEO at STOQ
While the app is usable, it lacks certain features. For example we offer multiple shipping options and only need the app to work for one method of shipping. We also need the date and time slot picking to be mandatory because otherwise customers can bypass selecting the time slot. To be able to do both, we just needed the time slot picker to have an additional option that can be picked by those who do not need to pick a time. That way everyone can only checkout once they pick a time, whether it is for those requiring the time slot or not. We tried to suggest this and a few more to the developers but for every suggestion, the answer is no, can't do. It's like they have no interest to improve the app at all. Oh well, once we find a better app we shall not be continuing with this. The two stars is for the frustration that came from trying to give you guys feedback.
Developer reply ·
Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the app's features. We understand your need for specific shipping options and the mandatory date and time slot picking. To address this issue, we have a solution for you. We can disable the "checkout" button until the customer selects the date and time. This ensures that customers cannot bypass the selection process. If you would like to implement this solution, please contact our support team at appsonrent@gmail.com. They will provide you with the necessary code to disable the checkout button until the date and time are chosen. Once again, we apologize for any frustration caused, and we appreciate your feedback. Please reach out to our support team, and they will assist you further.
Great app. Just what we needed. Customer service is great too. Love how easy it is to use this application.
Developer reply ·
Hi there, We are more than happy to receive your review. In case you still need anything from us, feel free to contact anytime. Best, VIFY Team
Decent app, and support team is very responsive. Been using it for nearly 2 months now. Easy to use as well.
