Materia Collective

AVOID APPS BY BOLD COMMERCE. The app and team behind it remains an utter disappointment. Bloat features were added instead of fixing critical infrastructure. Customer support is absent. Sync breaks without notification. Errors are unsolvable and riddled with cryptic messages like "A NoMethodError occured when saving the order." Unsolvable 500 Error pages. Archived Xero Contacts are impossible to change. Navigation is a pain. The "Mapping" page never loads -- customer support mentioned that it does take 10+ minutes. There is no priority placed into resolving critical bugs for a semi-functional overpriced app. Bold will abandon you and your issues. Original review: Bait and switch scam. Pretended to be an official app by Xero, then started charging $20+/month without notifying users.

Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app. Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta. Issues: • Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading. • Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates. • Bug: Album art randomly disappears in the dashboard. • Bug: Physical products not always found when trying to attach a digital release. Wishlist: • Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided • DDEX ERN support for automatically creating releases via existing music aggregator distribution flow • Allowing metadata to be edited after locking a release • More control over how Shopify products/collections are created, tagged, managed. • External product fulfillment, e.g., via codebanks • Whitelabeling / custom branding. • Custom mailservers. Email notifications/order redemption go to spam. • Integration with other smart link platforms (linkfire, Smarturl, etc.) • Data analytics/retargeting/marketing options • More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)