PurrEmbassy
Spain
Reviews (4)
I tried this app and super easy to use. It works and in line with my brand. And the support line amazing. I have been using it for months and unlike other apps is so easy friendly. I am not an IT person, and I found this app so easy to use and make all the changes I need. Plus it's complete and great for Conversion. And the support TEAM. Amazing. I strongly recommend it.
Kite makes creating and managing discounts simple and flexible. The app integrates smoothly with Shopify, the interface is clear, and setting up tiered offers or free gifts takes just a few clicks. Customer support responds quickly and provides clear instructions, which saves time when configuring more advanced rules. Pricing is fair considering the functionality, and the automation helps avoid manual work. If you need reliable discount management for your store, Kite delivers.
Zendrop’s Shopify app description is not truthful — especially the claim that you can: “Build your brand by adding your custom branding to your orders.” That line is completely misleading. I subscribed to the $79/month Plus plan specifically for this feature. But once I paid, I was told that actual custom branding (like custom packaging or logo printing) is not included unless you apply to a separate “Private Agent Program” — which requires 10+ orders/day or $15,000/month in sales to even qualify. This is nowhere mentioned in their app listing or pricing page. What you actually get with the Plus plan is just a thank-you card, not proper branding. This is a textbook bait-and-switch tactic. The feature that convinced me to subscribe was locked behind undisclosed restrictions. I did receive a refund after escalating the issue, but this kind of marketing should not be allowed on the Shopify App Store. If you’re a new merchant trying to build a brand: be careful — this app does not deliver what it advertises.
Developer reply ·
Thank you for your honest feedback, and we're genuinely sorry for the confusion and frustration you experienced. We understand how important clear and accurate information is when choosing a platform to support your business. A member of our team will reach out shortly to follow up and offer any further support you may need.