Studio40ParkLane
United States
Reviews (5)
Great app and great customer service. After I updated my theme, something did not work and they very quickly and smoothly fixed it. Also, any additional questions about what the cause was, and how to (possibly) avoid the same situation was kindly answered. Also rare, for app developers, they actually answered my questions, as opposed to what I unfortunately encounter too many times, some apps answer to a question I did not ask, and irrelevant to the issue. These guys, answer focused, relevant and as extensive as requested! Which means I can trust the app and organization behind it with the growth of my business without fear or anxiety. That is important to me! Thank you! Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
If there is a "potential" problem with the order Printify customer service is useless. I am a premium member. I know what the average printing time and fulfillment time per printer should be. Sometimes orders are marked as pending, way beyond when they should have been fulfilled/shipped. That indicates a problem. Printify, does not have a direct phone line to the printeres on their platform to find out what the problem is. Apparently they email the printer and tell us to wait for a few days until we, maybe get an answer. That is unacceptable. When an Etsy customer is expecting the product to be shipped and its way beyond the ship date, Printify should have a direct phone/chat line to any printer they use, around the world, to find out what the problem is, and when the ETA of the product is to be shipped. I can then go back to my Etsy or Shopify customer and explain, diffuse the situation and if needed adjust the shipping time. This for me would be a reason to deal directly with printers instead of with Printify (an Aggregator). If they fix this and tweak some things in the Product mockup area they would get a 5 Star review! Btw, for me they are still one of the best POD Print Aggregators out there, but I look forward to improvements!
Developer reply ·
This is not the experience we want for you 💜! Delays and limited visibility can make it harder to manage your customers, especially when timing matters. We’re continuously working on improving communication and transparency with our print providers, and your feedback here is really valuable. Please reach out to our support team so we can take a closer look at your orders and assist further 🙏.
Edit Dec 2025: I have worked with CED Commerce for close to two years now and can highly recommend this app. Support is great, almost 24/7 available via chat, immediately when you start the chat. Since my last review they have improved the app, in some cases with the suggestions I provided; case in point they listen to us, the users. For syncing between Shopify, CED Commerce and Etsy, there is no better app! So far so good! Apps works like a charm, support is great and the app is not too complicated. I hope they will continue to develop and improve the app as there are a few tweaks that would be nice. Overall I can definitely recommend this app for Etsy! Especially Utkarsh Saxena is great!!
Great app. Incredible number of options and flexibility! Love it!
So far so good, everyone was very helpful in tech support. Not sure yet how much and if the app speeds up my site at all because the app itself does not have any settings to play with and to test speed. I can only rely on the automated response and the tech support person to tell me that my site now runs through their superfast CDN servers. I must say that in my browsers my site is very fast, but still when I run it through Gtmetrix it is structurally fast but too slow due to Images and Other apps. CDN should take care of the image speed, and apps I can delete myself if I want to. One big issue for my site is the Home page Slider, which I will cut out and replace with just one optimized hero Image. Hopefully that will solve the big slowdown when tested. So to recap, they are very helpful and friendly, but it is difficult if not impossible to verify their hand in speeding up the site.
Developer reply ·
Your review means the world to us, and we are happy that you are liking the app so far. If you have any questions or encounter issues along the way, please let us know. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! ✨ Best wishes, Kevin