Etsy Integration ‑ CedCommerce

Bhavya did a great job!

I have been using CedCommerce for around 1.5 years. I initially started with their Etsy integration and later onboarded their TikTok and eBay apps as well. I have invested a significant amount of money with CedCommerce because I genuinely expected their service and support to be reliable for a business that depends heavily on accurate marketplace integrations.When I initially started with the Etsy app, I paid approximately $2,500, which included the app plan and customization/onboarding work. At that stage, I understood that there were additional costs because some customization was required.However, the experience at renewal was completely different. For the renewal of the Etsy service alone, I was asked to pay approximately $6,500. Across Etsy, TikTok and eBay, I am now spending around $9,000 in total.I was told that this higher renewal amount included ongoing customization, priority support through chat, meetings and WhatsApp, and that an account manager would be assigned to me. These were presented as important additional benefits of the package. An associate named Aditi was assigned as my account manager, but unfortunately my experience after that was extremely frustrating. Instead of making the account management easier, several things became more complicated and, in my experience, my account was badly managed.What makes this even more frustrating is that the current CedCommerce plans already advertise support features. Their Growth plan, for example, currently includes inventory syncing and support, while their higher/custom plans advertise additional support and development services. So as a customer paying thousands of dollars for a supposedly premium/custom arrangement, I expected a significantly higher level of reliability and accountability.The biggest problem is that I am now facing a very serious inventory synchronization issue.Yesterday, I actually oversold products because the inventory did not sync correctly.And this has been an ongoing issue.For an e-commerce business, this is not a minor inconvenience. Inventory synchronization is one of the most fundamental functions of an Etsy-Shopify integration. If inventory is not updated accurately, it can directly result in overselling, cancelled orders, unhappy customers and financial losses.What is especially disappointing is that I was specifically paying for what was described to me as priority support and ongoing customization. If I am paying approximately $6,500 for the Etsy renewal alone, I should not have to discover that inventory is not syncing properly after an overselling incident.Another major concern is the way customization charges were presented to me. My understanding is that customization/development charges are generally a one-time cost. Therefore, charging a substantial recurring renewal amount on the basis of “ongoing customization” without clearly explaining exactly what continuing customization work is included is extremely difficult to justify from a customer's perspective.I also feel that the pricing and value proposition were not explained transparently enough at the beginning. I agreed to the higher renewal because I was told I would receive ongoing customization, priority support, meetings, WhatsApp support and an account manager. But when the core functionality itself fails and I end up overselling products, those additional promises lose their value.At this point, I honestly feel that I have been significantly overcharged relative to the value and reliability I have received.I am not writing this review because of one isolated support interaction. I am writing it after approximately 1.5 years of using CedCommerce and after spending thousands of dollars across their marketplace applications.I expected a premium experience because I was paying for one.Instead, I have experienced: * Extremely high renewal costs compared with the standard plans * Unclear justification for the large recurring customization/support fee * An account manager experience that made things more complicated rather than easier * Inventory synchronization problems * An actual overselling incident caused by inventory not syncing properly * A gap between what was promised as “priority support” and the actual experience * Concerns about whether the additional premium services justified the amount being charged I understand that integrations can sometimes face API or marketplace-related issues. However, when a company is charging thousands of dollars for a premium service, I expect proactive monitoring, clear communication, accountability and rapid resolution when something goes wrong.I have been a CedCommerce customer for 1.5 years and I gave them multiple opportunities because I wanted the integration to work long-term. Unfortunately, the combination of the pricing, account management experience and the recent inventory/overselling issue has seriously damaged my confidence in the platform. I would strongly recommend that anyone considering a premium/custom plan first get everything in writing: exactly what customization is included, what is one-time versus recurring, what “priority support” actually means, what the account manager is responsible for, and what happens if inventory synchronization fails. For my experience, the price I paid and the service I received simply do not match. Very disappointed after investing so much money and trust in CedCommerce.

Good platform and the support team are always helpful and friendly (Id give 5 star for Mohd Fahad Khan). The only issue is that I’ve had to contact them several times about the same problem, which seems to be a software issue. Hopefully this can be fixed, but overall I’m happy with the service.

Very Helpful, great support thank you

Customer support is really great! They are very attentive and very fast to help!

Have been using for last few months, in general satisfied with CED support. Today Utkarsh was very helpful in managing a roadblock for us. Thanks Utkarsh.

I would like to give my highest recommendation to Bhavya for the incredible support she provided me from start to finish. As a first-time Etsy user, I had so many questions and needed help with everything—from downloading and installing, to connecting Etsy with Shopify, setting up the integration, making payments, and listing my products. Every time I encountered an error or got stuck, Bhavya was there to help me. What impressed me the most was her patience and kindness. She never made me feel uncomfortable for asking questions, no matter how many times I needed help. Whenever I said, “I need you,” she was there. She explained everything clearly and guided me through each step until the task was completed smoothly. I have never experienced customer support as kind, patient, and genuinely helpful as Bhavya. There was never any rudeness or frustration in her voice. She made what could have been a very stressful process feel easy and manageable. Bhavya truly deserves recognition and recommendation for her outstanding customer service. She went above and beyond to make sure I understood what I was doing and that everything worked properly. Thank you, Bhavya, for your patience, professionalism, and genuine willingness to help. You made my first Etsy experience so much smoother!

instant and great support

Utkarsh & Bhavya was very helpful and resolved our concern quickly! We've had a great experience using the CEDCommerce app on Shopify. It makes managing products and syncing listings much smoother, and the interface is straightforward once everything is set up. What really stands out is the support team: they are responsive, patient, and genuinely helpful whenever questions come up. Overall, CEDCommerce has saved me time, made marketplace management easier, and given me more confidence that my store data is staying organized. I’d definitely recommend it to Shopify merchants looking for a reliable integration tool with strong customer support.

Great app with excellent customer service! Works seamlessly and the support team is always available to help with any issues. 10/10, highly recommend!

Don't waste your money on this inferior product. We are an Etsy shop with over 100,000 sales and thought the enterprise solution might be good for us. In January 2026, after the sales call, we were promised so many things, and after spending $5,000 on the enterprise solution (1 year) being promised so many things and features would be available, I removed the app after just 7 months. Even if you don't need the enterprise solution for your shop, please know that there are other apps out there that integrate better and are less expensive on the lower tiers than CEDCommerce. We only went with them because they were one of the apps endorsed by Etsy, but they are, in my experience, the very worse. Don't fall for any promises that customer service is 24/7 or that tickets will be updated within a day. Expect a significant language barrier both In communications and any written work that is completed- We found spelling and grammatical errors in product listings, items in the wrong category, and multiple additional issues. We switched to a competing app and are paying a small fraction of this for a wonderful experience. They are also refusing to refund the remainder of the year, despite not fulfilling their promises win the contract. In 11 years of business, this is one of the most disappointing business decisions I've made. Will also be contacting Etsy support. It's shocking that Etsy has endorsed these guys. Don't waste your money or time here!

works like a charm for what I need

CED Commerce used to work okay for Etsy integration, unfortunately this is no longer the case. For the past 6 months I've been having constant issues with products not syncing correctly, which causes loss of revenue or product being oversold. They would promise to fix this every time but never had a solution and this issue kept happening. Today I was informed that for any products with different international pricing enabled on Etsy, the software will not sync stock quantities at all. I was offered a refund for 2 months of the service not working, only got a bill reversed for the current month starting a couple of days prior. I will update if a refund comes through.

App was working great then boom...it was not. When I contacted support I got pretty terrible support on ticket 154012. That said, Utkarsh provided fantastic help and seems to have got our account working again...much appreciated!

What a good communication, Bhavya helped me a lot with my problems very patiently.

App works great to connect Etsy with Shopify to help process orders. Customer service is fantastic.

Mohd Fahad Khan helped us to solve our issue and shared resources to assist us with integration. Thank you for the help!

Great job!

Uninstalled the app and was charged the following month. Crazy. Trying to remove myself and get support and it's not easy.

App works great, great way to sync a lot of Etsy listings. Anything that saves hours of work each week for less than $25 a week is a major win.

We used the CED Commerce Etsy integration for more than 2 years to connect our Shopify store with our Etsy shop. We chose the app because we needed reliable inventory synchronization and centralized management between the two platforms. Unfortunately, our experience was consistently disappointing. Throughout our time using the app, we encountered recurring issues that significantly impacted our business. The most serious problems included inventory not syncing correctly, resulting in oversold products, and pricing being updated unexpectedly when it should not have been. For an integration app whose primary purpose is to maintain accurate inventory and product data, these issues created unnecessary work, customer service challenges, and lost confidence in the platform. Whenever problems occurred, we often found ourselves spending considerable time troubleshooting or contacting customer support. While support was generally responsive, the underlying issues frequently resurfaced, leaving us feeling like we were addressing the same problems repeatedly instead of finding lasting solutions. After more than 2 years of dealing with recurring technical issues and unreliable synchronization, we ultimately decided to cancel our subscription and move to a different solution. We simply could no longer trust the app to accurately maintain our inventory, orders, and pricing across sales channels. Examples of issues we experienced: December 2024: Ced Commerce fails to sync inventory for a number of items, causing many to have orders despite selling out all inventory. They blamed the third party APIs and Shopify's own internal systems for their inventory sync failures. Later in the conversation, their support claimed that many other sellers had the same problem using Ced Commerce, implicitly admitting that the problem was on Ced Commerce's side rather than anyone else's. No restitution was offered. February of 2025: Ced Commerce reset all prices to match what was on Shopify rather than the designated marketplace price, which accounts for free shipping and marketplace feed. The lowered pricing triggered a higher than usual number of sales, resulting in a loss of $464.40 before the problem was identified and rectified. Despite the issue being directly due to Ced Commerce's mistake, they refused to provide anything to offset this dramatic loss until Shopify Support was involved, in which case they offered a smaller credit towards the expenses for the marketplace plan. March 2025: Ced Commerce accidentally shuts off all plans and stops service to the account, because they "accidentally" thought that our plan had expired and insisted that in order to turn it back on, we needed to pay them. Only when direct receipts of the one year plan were shared, showing that the account still had multiple months already paid for that were left on the account, did they turn the service back on. Despite the fact that this mistake caused lost sales and internal app data to be wiped, they did not believe that anything outside of normal operations had occurred. April 2025: Ced Commerce's app failed to sync in orders for an extended period of time, causing 22 orders to accumulate unseen, many of which fell past the mandatory ship date. Despite no known outages, they blamed the marketplace API for "glitching" and did not offer any sort of restitution or accountability for the difficulty and lost revenue from unshipped orders. These were the four over the past couple years that stood out as being by far the worst, as they all caused significant monetary loss, interrupted usual company activity, and in all cases resulted in a lack of accountability. We understand that every business has different needs, and this was our experience. However, based on the reliability issues we encountered over an extended period, we cannot recommend this app for merchants who depend on accurate inventory synchronization between Shopify and Etsy.

I must say if it wasnt for Harsh Singh i would be lost. He is not only the mosy patience advisor but he actually assits with any questions you may have. its people like him, that make customers rely on companies like CEDCommerce. I hope this message finds you well sir, keep being you!

I have a shopify store with 10,000 skus. So far we have integrated hundreds of sku's with Ced to our Etsy store and it has doubled sales in one month. I will continue to expand and am looking forward to 4th quarter. This was incredibly easy to map and the amount of time it saves building listings far exceeds the monthly costs. Thank you!!!!

I regret purchasing this app. My Etsy shop is large (1,600 listings), and although the initial merge seemed fine, the sync was unreliable. Inventory between Etsy and Shopify became inconsistent, and when I attempted a full reset, the app rewrote my Etsy SKUs. I reached out to customer support on Google Meet and still couldn’t fix the issue, telling me it would take a day or two. I installed Shuttle instead and had my entire store synced within an hour. When I requested a refund for the remaining ~$600 on my annual plan, they refused. I explained that I would need to leave an honest, negative review based on my experience, and they accused me of blackmailing them, which was completely inappropriate and unprofessional. If you choose this app, be prepared for frequent support calls and slow, difficult problem resolution.

Good App with good performance. All issues could be solved by CED supporters who always are prompt available.

Harsh was super helpful in remediating a "not linking" issue I had, he helped me fix it within minutes!

We needed to upgrade our plan having reached our upload limit. We will mid cycle and whilst I was frustrated they were unable to clarify what the prorate charge would be it did work in Shopify in the way they said it would. Harsh was then very helpful ensuring the missing products were uploaded into the app and showing me how to do it myself. We've used them for several years now and have been very pleased with how seamlessly the app integrates between Shopify and Etsy

10/10 would recommend! Have been using this for years- great experience! Had a troubleshooting issue and was resolved immediately. Harsh took the time to watch the loom videos, troubleshoot in real time and when we didn't get a good solution he hopped on google meet and solved it in real time. Amazing service, thank you!

Really enjoying using the app so far, it makes what would have been a really long process much easier! The customer service is also super helpful, they got back to me immediately to help me get setup as a first timer even to Etsy!

Mohd Fahad Khan provided excellent customer service, direct and to the point, with no unnecessary back-and-forth. He saved me a lot of time.. i appreciate that. Gardenia Naturals

Harsh Singh was very helpful when I had any questions getting things set up. Quick to respond and step by step to make it easy to follow!

Ich muss zugeben, die App ist ein wenig teuer aber richtig gut. Und der Support ist tatsächlich sehr sehr gut

Great experience. Harsh was responsive, knowledgeable, and helped me with my inventory issue without any hassle. Excellent customer service!

The customer service is very good.

So far, so good. Support is not always available but when they are they solve the problem.

Great app and customer service.

A great integration from Shopify to Etsy. Harsh and others have provided very helpful customer service.

Helped me when I needed help with an order that did not come in to Shopify.

Customer Service is amazing and very helpful! Helped us create profiles and get products onto the Etsy! Recommend!

Customer Support has helped me with my query and sorted my issues.

Fantastic app that works great and the support is very good. Team are friendly and always happy to help.

good and quick service!

Good customer support, book it in advance for one on one help.

pas clair, je souhaite resilier très peu clair, impossible pour l'instant

We were satisfied with the customer experience and the app working itself. The one thing that was not correct was, the status was not synced and we got a lot of products live on Etsy that were DRAFT on Shopify. Fahad Khan assisted us with the issue and luckily, we got everything in order now.

Garbage! Run... always asking for a meeting to sell you more when you ask for help and the Pop-Ups windows are out of control. Inventory and picture do not change with my Esty store.

Only reliable Etsy app out there. Great support too

Great support and fixed the issues I had. Give Harsh a raise!

Automatically changed all my prices even tho we never turned on price sync and changed all sku's after auto linking all items. worst nightmare.

Harsh Singh is very friendly and polite during all the conversation. He did his utmost to solve my issue and he did it successfully.

Great support and service. Highly recommend.

It's a great app and the support it timely and accurate. UPDATE: Removed important bulk import features and now want customers to pay for them instead. Not happy.

Great customer service, they custom made me a subscription plan for my vintage furniture business! Recommended!

Very expensive. 29 USD from the first order onwards.

I was having a hard time creating a profile and then importing my products from Shopify to Etsy. I was easily able to figure it out with the help of the Etsy Integration assistant. I recommend using them with any problems you have.

Excellent support, they got everything working for me in just a few minutes.

Easy integration and fast support thanks Harsh Singh

this app helped me so much, I had been stuck on a problem for days .. it appears to be resolving all the issues .. thanks goodness!!!!

We worked with this company over 5 years and had a great experience working with Harsh Singh from the CedCommerce support.

Excellent service, fast response, and convenient application. Recommended.

it works

Great experience with the Integration Etsy CED app! The integration is smooth and saves a lot of time when managing your store. But most importantly, the customer support is outstanding I had a call with Utkarsh Tiwari who guided me through everything step by step. He was very knowledgeable, patient, and efficient in solving my issues quickly. It’s really refreshing to have such responsive and helpful support Highly recommend!

I had a great experience working with Harsh Singh from the CedCommerce support team. He was very patient, responsive, and guided me step-by-step through the process of activating my product listings. I was initially confused about why my products were still in draft status, but Harsh clearly explained what to do and pointed me to the exact steps needed. Thanks to his help, I was able to successfully activate my products, and they are now live on Etsy. CedCommerce truly worked like magic integrating Shopify with Etsy, once everything was set up, all my products, data, and details synced smoothly across both platforms. His support made the whole process much easier and less stressful. Really appreciate the assistance. Thank you, Harsh!

Utkarsh helped me a lot with my questions and he's the reason why i'm sticking with cedcommerce!

Generally I've had no issues with them. They can be a little slow to respond sometimes, but that could be partly due to the time difference. The integration itself works well, and I have no complaints about the emails I've received.

UPDATE: Ive been using this app for 5-6 years with a break in between when I tried a different integration app. This one is still superior to the others. However, these days support can be a bit unpredictable in terms of timely responses and availability. Harsh is great, though. In fact, all the support staff are great once you reach them. ..... Excellent app! Excellent support available 24-7 and they are super friendly and knowledgable. Functions perfectly regarding keeping listings when they go out of stock by either putting them into the inactive or sold out categories on Etsy. This is something that other apps lack and is important because it enables buyers to continue viewing the listing- buyers and people who favorited it. The syncing of products and orders is seamless and happens nearly in real time with no delay.

Spaza Store We have used CED for many years and love the functionality and it has the best support ever. This was our previous review from many years ago >>>>>This has become an essential app for us. We have a busy Etsy store & other industry leading apps just didn't keep up & failed. Tradegecko (now Quickbooks) suggested this integration & we have not looked back. As with any new apps there are small bugs, but the support staff are friendly and quick to respond. I do not hesitate to call on them, they really go the extra mile, making this app great to use. Support went as far as helping to automate our gift messages, just a tremendous solution to a time-consuming task. As with all the other time saving features the platform offers. The functionality is straight forward and hassle-free. You may need to ask support to guide you on initial workflows (to become familiar) but after a few products it is really simple. I could not think of running our Etsy store without this Integration app. Thanks guys for the good work, you are appreciated! And I wish you every success, you most certainly deserve it. by Brad from www.etsy.com/shop/SpazaStore 20/09/2024 I had an amazing experience working with the team at CEDcommerce, especially Anyatra Singh. She was extremely helpful throughout the process, addressing all my queries with patience and expertise. Anyatra went above and beyond to ensure that I understood everything and that the service exceeded my expectations. I truly appreciate her dedication and professionalism. Highly recommend CEDcommerce for anyone looking for top-notch support and a seamless experience! Naslie Khan - www.etsy.com/shop/SpazaStore I had an amazing experience working with, Shubham Kumar. We jumped on a Google Meeting. He was extremely helpful throughout the process, addressing all my queries with patience and expertise. He went above and beyond to ensure that I understood everything and that the service exceeded my expectations. I truly appreciate him dedication and professionalism. Highly recommend CEDcommerce for anyone looking for top-notch support and a seamless experience! Regards Naslie Khan Shikha Mishra was incredibly accommodating, going above and beyond to ensure everything was right. Naslie Khan - www.etsy.com/shop/SpazaStore

I had a great experience today getting help for my Etsy integration. He walked me through everything I needed to get my products integrated! Without a doubt, this was one of the best online experiences I have ever had! 5-stars!

Great working with this integration, the customer support was amazing and it has made syncing the Etsy store and Shopify store a lot easier. Will highly recommend

Excellent service, fast response, and convenient application. Recommended.

Very helpful. Appreciate the patience to walk me through the process.

Etsy integration is a huge help to us. After a short learning curve, it's easy to use, and if any problems arise, a very competent support team provides immediate assistance. Highly recommended.

Do not use this app if you are serious about your business, because this team is not. You can catch their attention ONLY if you uninstall and the manager immediately messages to make you stay. The team has no clue what's going on in there- and best part- after you raise ticket, and problem is not yet attended, they try to cross sell the next plan or their "Assistance" services. Worst service and tool possible, wish I had known better.

Ürün $9'dan başlıyor fakat sadece 10 ürün listelemenize izin veriyor bu rakama bir çok entegrasyon uygulaması 100'lerce ürün vermekte bu app'i kullanmak için en az $59 harcamalısınız.. Bunu bilerek indirip kurun mağazanıza bağlanmadan da rakamları göstermiyor tam bir fishing.

The CedCommerce was extremely helpful guiding me through some difficulties but the app is easy to manage and use.

The CedCommerce App has been a great addition to our store. It makes managing our listings much easier by allowing seamless synchronization of products, inventory, and orders between the two platforms. This has significantly reduced manual work and helped us maintain accurate stock levels across channels. The app is quite feature-rich and provides useful tools for bulk listing, order management, and product syncing. What we appreciate the most is the responsive and helpful customer support team — they are quick to assist and guide whenever any issue or question arises.

Très bonne application pour connecter Shopify avec Etsy. Installation facile et support client rapide et efficace. Je recommande pour synchroniser les produits et gérer les ventes facilement.

support via chat is great! tool works beautifully

Unfortunately I've had nothing but issues with CED Commerce. None of the issues were addressed all customer service rep did was bide time. First of all they charged me $1500 to connect my shop with my Etsy. Then charged nearly $100 a month for my shop to not even be syned accurately. It seems like I have to continuously contact my Etsy customers to let them know that they will be receiving the item they ordered. I'm currently looking for another Etsy Integration Platform that serves my business better. Hopefully before the next billing cycle.

I had a fantastic experience working with the team. The staff were incredibly helpful, and I especially want to thank Anyatra for going above and beyond. She helped me successfully integrate my Shopify store with Etsy, making what felt like a complicated process smooth and stress-free. Not only did she assist with the technical setup, but she also helped polish the overall look of my products, ensuring everything appeared professional and cohesive. On top of that, she took the time to clearly explain how to track sales and manage inventory efficiently, which has given me so much more confidence in running my business. I truly appreciate the patience, knowledge, and support provided. Highly recommend their services!

Their customer support rarely responds to issues and now they have duplicated almost 7000 products as digital downloads. That cost us $1400. Do not use this app or company.

this sucks

Very easy tool to get started with Etsy. Always quick and fast help from the Support Team***** I can highly recommend a try. Fahad helped me again and fixed my problem super fast <3

Great customer service, had an issue with the Listings not showing up properly and they were nice enough to walk me through a fix. Super fast response.

Super friendly and professional service. I would especially like to mention dear Anyatra, who took a lot of time for me and was exceptionally kind, attentive, and helpful. A truly wonderful customer experience. Highly recommended.

Second day exploring the app. Works good, easy to setup. But as always some questions arise. Contacted support, which explained me what to do very professionally. I'm very satisfied.

verry bad support and team is verry unfriendly , they just remove my items from etsy without any explain and they cannot handle issues from app. NOT RECOMAND

Great app, and good support service too.

The app is something we use out of necessity for now to sync our etsy orders to shopify, but we are looking for alternatives as we enter our third year of using it. They have changed their offers without much warning, and generally, the changes have had a negative effect on the usefulness of this app. They got rid of add-ons and forces costly upgrades with features that we don't want or need. For example, we don't use the pinterest pins at all, but we are stuck in a "custom plan" that doesn't just let us get etsy orders instead we also get pinterest pins that we never asked for or wanted. The app also still fails to update the sync between etsy and shopify after orders have been shipped, and they haven't provided us with a solution though we have asked several times.

problems with app and shopify syncing to etsy. Instructions from App tech did not fix the problem

Good App and Mainly the Support was very good. Specially I would like to thank Harsh Singh for the gr8 support and he solved the problem in just a min. Thanks Harsh For the Help.

Excellent Customer Support!

Awesome App, works perfectly and nice support. Thank you!

All good. Great support so far!

This was helpful to understand how to sync products across the Shopify and Etsy platform even though it was stuff I knew when researching on my own; however, I felt rushed to understand what to actually do and was asked to share my screen while I wrote my original review and show I actually submitted a good review when working with technical support.