Soilutions
United States
Reviews (4)
The AI helper has been amazing to work with. I have been able to get a lot of things handled. There are some things I would like this app to do. Mainly, I want to be notified if a customer text communications goes beyond 3 customer questions. I would also like to be notified if I decide to handle a customer question, I want to be notified when and if the customer responds. The agent said the app is working to implement those items. These would be great improvements IMO
Developer reply ·
Thank you for the great feedback about our app and team! We're happy to confirm that our team is already working on a notification system for conversations, so this is something you'll be seeing in your TxtCart app very soon. Stay tuned!
Great app. IT Geeks also built our website and did a fantastic job. Best customer service around.
Ryan and the Alpaca team are great. Our business is non traditional for online stores and they have helped us overcome every speed bump along the way. They respond quickly and provide the most effective support of any of the apps we use.
All I can say is WOW. Talk about customer service. After switching from a competitor who had lots of bugs with their app and very poor customer service, Shopacado is a huge breath of fresh air! Pavi from their customer support team responded to all my inquiries within seconds and fixed any issue within minutes. The app is super simple to use and MUCH better than the competitor app I was using. If you need a quantity discount function in our store, I highly recommend Shopacado!!! Thank you Pavi and team!!
