Shopacado ‑ Volume Discounts Delisted
by Shopacado · launched · delisted from the App Store
View in Shopify App Store ↗Reviews (1498)
Shopacado is a great app and easy to use. I'm not overly techie and I was able to set up our Shopify discounts by just working through Shopacados options. Very clearly explained and easy to follow. Additionally, when I had a question there is a lot of online support to help...and...Customer Service responded very quickly to help with my question. Don't overlook this great piece of software if you need any type of discount or tiered pricing.
We’ve been using this app for around a year now, and it’s worked exactly as it’s supposed to and when we’ve reached out to support they’ve been very helpful in walking us through the steps to update our app. Would recommend if you’re looking for an easy way to implement more advanced discounting than Shopify offers natively
Très utile et facile à utiliser, service à la clientèle courtois et efficace :-)
Great customer support! Very helpful and quick replies.
Fabulous help! Very patient with me and went step by step
We've been using the app for some time and it's been great, recently we made some changes to our site which broke the install, Syed was really helpful sorting it out and we had it back working within a couple of hours, really top service!
App worked great until a short while ago when they did an update. Ive been in a support chat with someone since March 28, it is now April 12 and I have no help. They keep saying, we have forwarded this to our team. Update... It's now April 25th. Nothing from the team (3 separate chats open with 3 people).. a whole month later. App deleted. Terrible customer support. Added another app and in 5 minutes it worked perfectly out of the box.
This app is amazing! Super customizable and works beautifully. Nivi was very helpful in designing my chart and helping me tweak it for my website.
The "support" team no longer seems interested in supporting their app. There has been a discount table showing on 2 products that are no longer part of an active offer. I've reached out to support several times over the past 5 months about it, and their response on each occasion has been "Your issue is already forwarded to our team we will get back to you soon." I doubt that. In the meantime, the discount table is advertising to my customers that there's an offer available for that product, when there isn't. It makes my site look unfunctional, and turns customers off when they're expecting a discount to be applied to the product in their cart as advertised, and it isn't. Would no longer recommend this app. In search of a different one.
pesima. no al desintalar la app, no elimina sus metacampos y luego quedan como basura que no se puede eliminar.
Feb 6, 2026 update Support is not helping. We've been dealing with an issue more than one week now with zero progress. The responds times are too slow, and the support isn't doing a thorough review of the issue. I'm just getting 'sorry' and being asked for the details I sent previously. --- Great product with clear instructions. Customer service is prompt and helpful
Spoke to Syed, he was really helpful and resolved my problem within no time, gave me information to my queries
Part of the functionality not working on our dawn theme. contacted support on numerous occasions and was told the developer was looking into it. after about 12 days we decided to use another app.
Syed and the team have been a huge support.
App is really easy to use and set up. Had a store upgrade and app hadnt synched with new theme. Support was on the case within minutes and didnt leave until every last query was resolved. Syed really took his time to make sure we dotted every eye and crossed every T before signing off and having us back up and running ready to launch our Xmas Discounts! Definitely recommend!
We find Shopacado a very useful discount tool. It's easy to setup discounts and the ability to customise the messages in the Discount Tables is good. We like its flexibility and the service is also responsive.
Straight forward and easy set up plus a great support on standby and ready to help if needed!
Great app to show our product discounts and excellent service by the team if you ever need their assistance.
Sadly I installed this app for my store only after several months and too many abandoned carts i investigated and the shopacado discount DOES NOT work when people choose Express Checkout I'm most unimpressed on lost revenue and my websites reputation!
I installed this app and when uninstalled many traces were left. Support is ignoring me to help me remvoe htem.
Amazing app, it sets up bundles really efficiently and if you need help it comes fast I was able to get help from a support team in 10 minutes
The support team is very responsive, they've even helped me a few times with specific Shopify settings that are not directly related to their app. It's always great to know that we can count on their support to manage discounts in the store.
Setup was fairly simple, question was answered promptly by support. Installation took 5 minutes, discount shows where I want it to show, no complaints and happy to recommend.
Amazing app, very easy to use and great for all your discount needs. Highly recommend.
This app is great because it is flexible enough without having to know code to customize for your specific purposes, and does exactly what I need it to. The support team and Syed specifically are really great and responsive. Helped me out of a major jam with my store with great service and knowledge.
I have been slowly building out my site over the last couple months but this app was straight forward, easy to use, and priced well. What really locked me in was customer support—super fast and always ready to help. Thank you Shopacado for making things less stressful for a newbie like me!
This is a very handy app with features that truly support a high converting webshop. I use volume discounts for different product types, with various discount messages and in-cart promotions... works perfectly! The support team (via chat) is quick, efficient, and makes sure you’re fully satisfied. Highly recommended!
App worked at first but then whenever we had to update discounts app would just either not remove discounts nor update. Had to reach each month about this but nothing changed.
Had a problem (user error) messaged support got a reply very quickly solved my problem within 30 seconds and the app works perfectly very very happy would highly recommend.
The support is great, it helped me with my problem, if you want to do quantity discount to work with discount code, that is the app
Good support from Syed to get the app working again on our store. Thank you!
I've tried many volume discount apps and this one has been the best. Support is also amazing. Extremely fast & professional. Even on the weekend! Great job Pavi!
Simple app for smaller stores with great functionality for stores with a simple sales model. Great for start ups. Unfortunately it is a bolt on to Shopify and does not draw data from Shopify metafields so you have to double handle in terms of putting data in both systems, but for companies with 200 skus or less much cheaper than moving to Shopify Pro
FIRST CLASS SUPPORT I hadn’t completed the installation properly (my mistake), but the support team, Pavi in particular, was brilliant. In no time, my bulk discounts were working and my site is really taking shape. Thank you!
This app works great for having cart total discounts which is rarely found in other apps. But would have been more better if it has more additional features.Support is great.
Review 3: Update additional downgrade: If I could give this tech team a -20 I would. In addition to the as low as price not working, we have asked them repeatedly to assist us as the app broke our dropdown cart and cart bubble count. So customers were adding things to the cart multiple times because nothing happened and the count stayed at zero until you opened the cart to see if anything was added. We found a great app that works with Shopify and doesn't break our cart or cart counter. I am sorry we waited so long for Shopacado to provide absolutely no help in solving what was most likely a simple code edit to a basic Shopify 2.0 theme. Review 2: Have to downgrade my original review. We ran an "update" provided by SHOPACADO that was supposed to bring code up-to-date with Shopify 2.0 and it broke our discount calculations. The as low as" price and discount dollar amounts stopped refreshing when the variant options were updated. I have been waiting for weeks for this to be fixed and nothing. We had to take the information off of our product pages because the discount amounts shown are incorrect, so not getting the full use of this product. Review 1: Five stars! We have been using this app for a year now and it has been working consistently well. Whenever we need support with settings or setup, their customer support is quick to respond and always very knowledgeable about the product and how to make it work for you. I would not hesitate to recommend this Shopify app and this company.
Easy to use, great support, works well to increase our cart value! Thanks for your help, Nivi!
Great customer support team. They worked diligently to help resolve the bug our client was experiencing. Thank you Nivi for your assistance and dev teams help!
I use this app consistently on my website - It is very simple to use, and their customer service is great. Whenever I have questions, they are always available and help with a great attitude. I just finished working on some discount codes and had a few questions. Nivi, helped me navigate what I was trying to do and pointed me in the right direction to finish what I needed to do. Thank you Nivi!
Shopacado is a great app for creating volume and tiered pricing discounts on Shopify.** It's easy to set up, works seamlessly with most themes, and helps boost average order value. Customer support is responsive and helpful if any styling tweaks are needed. Solid choice for running bulk discount promotions!
Sorry, i am editing my last review. After various plugin updates , unfortunately i didn't find that how much this plugin is adding revenue in our revenue stream. I ask this question in chat in plugin support but they failed to reply. Currently no reports or anything is there so this plugin is a question mark.
UPDATE: 2 days ago I performed their recommended upgrade tasks, and now not only is their app no longer working, but it has broken features on my checkout and order receipts. I've reached out multiple times now, but they are responsive and have blamed me multiple times for the issues, offered no solutions, and have now gone silent for 21 hours. This app used to be great, but please avoid it at all costs. I am now scrambling to migrate over 1000 tiers to a new app while out of town working. This app and the developers have been a lifesaver. Every time I've messaged with a request or issue it's been handled immediately and very professionally. The app looks great and performs much better and faster than my previous discount app. Thanks for creating such a great app and giving such amazing customer service!
I found it was very easy to install , and the seamlessly went with 2.o theme
I’ve had a great experience with Shopacado’s customer service. Whenever I’ve had a question or issue, their team has been quick to respond and super helpful. The in-app support is easy to use, and they always solve any problems I have efficiently. Overall, Shopacado’s customer service is friendly, fast, and reliable. I always feel taken care of when using the app!
Terrible service, i wanted to speak with them about solutions to my issues and they would just give short answers telling me to do things that wouldnt give me any direction on whats possible and if the solution will even work.
Get a 2 because design is nice and easy to use for the most part. Support team just gives you cold shoulder. Been waiting for responses and I get charged for nothing. If you are the owner reading this. get a new support team. ( im not the only one on here complaining about it) Doesnt really support variant pricing. you need to use code they provide in an article but it only shows how to do it for the Dawn template. Even as im trying to install the code myself there is no indication of what the final result is supposed to look like or how it works. How am I supposed to know if I was successful? Where does the extra pricing table show up for me to add in variant pricing? Again no help from support. Also wasnt able to delete any of the discounts i created which was odd.
We have over 50 of our stores using the app, great support and all around a great app.
Shopacado has helped me tremendously with sales and their customer support is second to none. I highly reccomend them.
The app is simple to use. The support team is very responsive to to our questions. Lots of documentations and videos on how to set things up. Thanks!
This app used to work very well. I was very happy. Untill this Novemer '24. I wanted to use the app again for Daily December Deals on collections. After a first quick help where I let them know I was happy for their fast reply, they asked me to leave a review. I did a 5 star based on the fact it always worked. After that I did not get my new offers working correctly and help was taking forever. Now the table with the volume discount of an deal that has already been deleted (as never worked) is still on hundreds of products... and they cannot fix it instantly. Also the discount did not show, only after refreshing page which is confusing for my customers as they think it does not work. They are not honest in telling that they are facing problems in general. So I am waisting my time waiting for them to solve it as it has nothing to do with my store but with overall stores now I read the reviews. So sorry guys. Your app was fab... but now really is not anymore.
The app used to be great. Earlier in 2024 some changes were made. Occasionally the app wont show the discounts. Support does not clearly explain how to fix, and their team does not fix what they broke, what was working just fine. I will change this rating back to a five star, once they figure out what they had. I had previously wrote: fast, excellent customer service. have had the app for over a year. whenever i update my theme i contact support via chat and they reinstate my discounts showing on the cart page in just over a minute. very responsive. highly recommend it!
App interferes with .glb 3D files loading correctly. Once the app has been disabled they load fine. Developers have been unresponsive and we're under a deadline so will have to switch to another volume discount app. I suppose if you never use 3D product media and won't require support it's still a perfectly good solution though.
They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.
I have tried many discount APPs but they just didn't do what I needed. This one does! I have hundreds of product pages and needed to be able to add an offer with text and a table to product pages. This one easily allows me to add the offer to individual products or a whole collection in one go saving me a lot of time. It also offers the ability to add a up-sell offer in the cart page. You can also use customer tags to only show the offer to certain customers so it works well for wholesale options too. Customer service has been excellent with immediate response and questions solved, i recently changed to a new theme and Syed was very helpful with my questions.
Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!
Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back. Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.
Muy buena y útil la aplicación para peor aplicar distintos descuentos a los productos según nuestras necesidades. Responden muy rápido y ayudan al instante cuando tenemos un problema o alguna duda con la app. Lo que me falta es poder cargar los descuentos de forma masiva ya que de uno a uno es muy lento.
Syed, help us to resolve the little issue we had in our website. He was fast and very professionel!
We`re using Shopacado for our online shop since quite a while now and were always happy how everythig was working automatically. Just had an issue but the support has helped me out super fast! Thanks!
Pavi has been so incredibly helpful and got my store set up perfectly. Incredibly happy with the customer service and so far I am loving this app!
This app has been a game-changer for my Shopify store! Setting up discounts is incredibly easy, and I love the flexibility it offers. Whether I want to run flash sales, bundle discounts, or tiered pricing, this app has it all. My customers love seeing automatic discounts applied at checkout, and it’s really helped increase my average order value.
I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.
Lo empece a usar y debo decir que el servicio al cliente fue mejor que en cualquier otro sitio, me resolvieron en menos de 20minutos.
Catastrophique, ça fait + d'une semaine que j'attends qu'on s'occupe de mon problème. J'ai plus de 80 clients qui se plaignent que ça ne fonctionne pas et je dois tout gérer car à part me dire "nous avons prévenu nos développeurs, il reviens vers vous rapidement" ils ne font rien d'autre. Des mois et des mois que je paye leurs application pour rien.
This app is fantastic with outstanding support. It works exactly as described, is well-designed, and very user-friendly
edit: 10-10-2024: The app update broke our store again. For more than a week we are waiting for support that leaves out waiting. so I do not recommend this app! edit 12-12-2022: Giving 1 star and NOT RECOMMENDING this app. It broke our store. We are not able to give proper volume discounts. Support is lacking. On top of that they changed something so that discount codes don't work any more. edit: 07-12-2022: After a good experience support is lacking. Waiting for 2 days to get help with input of prices. that means our customers don't get the right pricing in our webshop. This is not what a good app developer should do. We are a paying customer. The app does what it should do, straight forward. Support is amazing and blazing fast. I would recommend anyone to use this app. 5 *****
Very easy to use. It just needs the feature to combine discounts, which would be much appreciated.
very nice app! highly recommended. also app support is very good.
