Marina Savashynskaya
United States
Reviews (2)
despite constant issues with their products, the customer support is uninterested and unwilling to help or solve the ongoing issues. they simply pretend that they cannot SEE the problem.
Developer reply ·
Hi Marina, You know that we showed you screenshots showing our tools working on your website. We also explained multiple times that our email capture tools will NOT display again if you enter your email - to avoid annoying your customers. You blocked us after contacting our customer support this last time. We were always willing to support you. I noticed the last time you contacted our customer support, NONE of your tools were turned ON - that might be the problem, but unfortunately you blocked us before we could reply to you. We wish you the best with your online business.
If you download this app the customer service will absolutely spam you with dozens of the meaningless emails and phone calls. If that's not bad enough, they send their emails from multiple domains so you cannot just block or unsubscribe. I have asked them politely each time to stop contacting me and they ignore each request and attempt to contact me from another address and call me. I downloaded this app for not even 15 minutes before figuring out it's not what I need, deleting it, and they are still spamming me. DO NOT give your information to this app.
