Hepburn & Hughes Ltd
United Kingdom
Reviews (3)
We needed to upgrade our plan having reached our upload limit. We will mid cycle and whilst I was frustrated they were unable to clarify what the prorate charge would be it did work in Shopify in the way they said it would. Harsh was then very helpful ensuring the missing products were uploaded into the app and showing me how to do it myself. We've used them for several years now and have been very pleased with how seamlessly the app integrates between Shopify and Etsy
We've been really happy with Wrapped since we installed it a couple of years ago and they have recently upgraded the app to add new features. We had a few issues with transitioning from our legacy plan onto the new plan (with the new features) but Adam was extremely helpful as ever.
Developer reply ·
Hi Zoe Thank you for taking the time to update your review. We are happy to hear Wrapped gift blocks have been working well for you over these past years, and we are always available to help on any plan related questions. Have an amazing week ahead - you are the best! 😀
I love the fact the reviews attach directly to the products. Compared to a well know competitor where you have to pay an extortionate amount to upgrade to this functionality. It's also relatively easy to import reviews from other platforms such as Etsy. The only think I found frustrating is the AI generated response when you need help, but as soon as i said I wanted to speak to a human they appeared.
