Fashionistakids Store
Malaysia
Reviews (5)
was having some issue earlier, thank you for CS prompt response and i decided to give it a try again.
Developer reply ·
Sorry for the bad experience you might have while using our app. We would like to clarify something for you to avoid regretful misunderstanding: 1. Our pricing plan was decided to charge and count impressions based on real-time data. We have many users who are currently using Sale Kit and the majority of them feels fine with this pricing model we're using. But again, we're truly sorry that it might have not fitted your store requirements. 2. About your support tickets, we answered it in our support time range. There's only 1 ticket that's related to compatibility of cart countdown component with theme takes us more times to consider and find out solution for it. We apologize for not updating info of this task continually to you, sorry for your wait. 3. Usually, we have an email to notice you that you're about to reach impression limit. However, in this case, it might be that you test the app with all the components at the same time so the impressions had increased too rapidly, our email system might not be able to catch up with the instant risen number of impressions, it missed the about-to-reach notice email. So our email system could only deliver the over-limit email to you. For that, we're sorry and we will try to improve our email system better to avoid this issue to happen again. Hope this can clarify some information about Sale Kit to you. Wish you have a nice day.
first time use,i ll try it out first , hope it can boost my sale. if the features is good of course i ll come bk to upgrade it
Developer reply ·
Thanks for your review. If you feel satisfied, don't forget to come back and rate us a positive feedback ^^ Your friend, Autoketing Team.
Nikolay is superb helpful ! This is the best ever apps and customer support that i have!! He gone beyond and helping me with the feature which doesnt provide initially, im very enjoy of seeing my own store! 5 stars for this apps and his service!
Superb customer support especially to Jennifer, patiently explain the steps of setting up and follow up with me.
Developer reply ·
Hi there, This is Seri from AliExpress Reviews - Photo Reviews Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Ali Reviews users like you. Along with Ali Reviews, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io Regards, Seri AliExpress Reviews - Photo Reviews Support Team
