The Foozie
Australia
Reviews (2)
Awesome little app! Surprised this isn't a more widespread trend - we added a 'per wear' price to our product pages (thanks Luke for helping set this up on our theme) and saw a nice lift in conversion rate. Really cool to see customers interacting with the calculator popup as well. Only feedback I'd suggest would be adding an analytics dashboard to track performance of each widget.
Developer reply ·
Thank you so much for reviewing our app! So glad you found our support helpful and that you've already seen an improvement in conversion rate. We already have an analytics dashboard on our roadmap and are currently working on this! Keep a lookout for when this update drops soon :) Luke @ MangoRocket
Support team is so bad. Most of the time they will forget to reply on their live chat system. You will ask a question and they'll say 'Let me check' and then leave you on read for hours. The support team is not trained at all for technical issues or questions. Really bad value for money.
Developer reply ·
We’re sorry to know that you are not happy with the customer service support and the app. Your feedback has been registered. You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We certainly are looking forward to earning back your trust back in our platform with our support. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have. You can always contact us via the live chat option available on your account or email us at support@aftership.com Regards, Neha Karadi Team AfterShip
