Eye on Design
Poland
Reviews (4)
Very good cooperation with customer service and IT. Very open to making improvements to their application. Highly recommend :)
Developer reply ·
We greatly appreciate your feedback and are delighted to hear from you.
This app is an absolute disaster, hands down the worst we've ever encountered. The customer support is a joke; they are completely unhelpful and seem indifferent to our issues. Installing this app was a colossal waste of time and money, and we regret ever giving it a chance. Stay away and save yourself the frustration!
Developer reply ·
Dear Eye on Design Team, Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way. We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement. We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app. Best regards, Boost Team
Be careful!!!! This app has destroyed my theme and has ruined my collection pages! The customer support is not responsive, and they see no problem in what they have done!! I am wondering if previous comments are real or bought! Really.. I am absolutely disappointed with their support - D I S A S T E R
Developer reply ·
Dear Eye on Design Team, Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way. We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement. We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app. Best regards, Boost Team
