The Mystic Eden

Hands-on, communicative, and genuinely on top of US sales tax. I moved to Kintsugi after a frustrating experience with another sales tax provider that went unresponsive right when I needed support. From the very first call, Kintsugi really impressed me — and months in, they've been exceptional: very hands-on, with lots of communication, which is exactly what you want when you're dealing with something as complex as US sales tax (different rules and filing periods in every state). I run a small international e-commerce brand, so having a team that actually responds and keeps me across my registrations and filings has taken a huge weight off. Happy to recommend them to other store owners.

Excellent experience, customer support when well and above to remove padding unrelated to their product as well as padding around their product. Super impressed!