Saint Spritz
United States
Reviews (2)
Rebuy has a lot of functions. They pitched and sold me on their service and "Launch" package and after spending all that money, we found out our skus were not compatible. It was a frustrating experience but their customer relations people reached out and offered a refund - which makes all the difference. We're going to try and see if we can rebuild our checkout cart so it's compatible with Rebuy in the future.
Developer reply ·
We're really sorry to hear about your experience. It sounds like we missed the mark in getting everything set up smoothly for you, and that’s not what we want for our customers. We will be talking internally with the team to see what we can do to make things right, and we’ll be in touch directly via email. Thanks for your patience!
I'm NOT what you would call tech-savy and at first struggled but I messaged Customer Service and they were AMAZING. Got on a google meet with me right away, helped me do everything and said they'd work on their side to fix as well. I wish I could just hire their customer service team for all my website needs!
