Ledimporten
Sweden
Reviews (2)
Do not work in phone mode only in deskop. I have tried multible setting but nothing works sadly. I hope they fix this
Developer reply ·
Hi, The charts should work on both desktop and mobile. We don't see any inquiries from you about this not working, but we're happy to help you --- we're reaching out now :) Thanks!
Can't set opening hours and the notification does not work every times. better just when its closed let costumers write email right away or send on Messenger
Developer reply ·
Hi Ledimporten, Thanks for taking the time to submit feedback and a review! Currently, only iOS users are able to set hours of availability within the Shopify Ping app for Shopify Chat. We understand how this is an important feature for merchants and our developers are working this feature on Android and Web/desktop. I don't have an exact date for when this feature will be available on Android. But keep an eye out for app updates! If you have any questions issues or additional feedback, please feel free to reach us at ping@shopify.com. We continually work towards making Shopify Chat a better app and rely on your feedback! Thanks again, Ruby C. Senior Support Specialist - Ping
