← Merchants

Evolve Skateboards USA

United States

Reviews (3)

★★★★★
Shopify

So far so good! Easy to setup - works pretty much right out of the box. Support is very responsive too - we had customisation that needed changing and they worked through the weekend to get it fixed.

Developer reply ·

Thanks so much for the review. Really appreciate your patience while we worked through the customization on your store. Glad we could get everything into the right shape for you. If you have any questions, I’m here to help. Best regards, Yauheni Kaziak Co-founder, K1 PreOrder

on K1 PreOrder Now & Deposit · 6 days using the app
★★★★★
Shopify

Stop looking... you found it. This is hands-down the BEST shipping rates app that has ever been created, backed by the best support staff on the planet. Believe me... I've tried them ALL Intuitive Shipping can handle even the most complex scenarios across most every carrier out there. Need Dangerous goods fees applied to by air shipping methods , but regular shipping via ground? No Problem Shipping to Hawaii, but need ground methods omitted when DG items added to cart? No Problem Need a rate for every method offered from 3 carriers? No Problem Need special rates for certain customers? No problem Need to block shipping to Fraud accounts? Need Free shipping offered for certain stipulations? No problem Need to block certain items from shipping to certain areas? No Problem Need a flat fee for certain items but live rates for others? No Problem You can rename shipping methods You can pull negotiated rates from each of your carrier accounts, OR you can pull all rates from your Shipstation account - which makes life easier! You can review every quote from every draft or Web cart - (WOW) "How Accurate are the rates?" : you can upload all of your packaging sizes, and specify each of your items dimensions. This allows the app to return the most accurate rates on the fly. Sound Complicated? It's really easy to use. Don't feel like setting it up yourself? They offer a "White Glove Setup" service that sounds more expensive than it is, and it's worth every penny. They don't just set up, they also help maintain- I can't say enough good things about their support staff; they are the nicest bunch of people you can interact with, and it makes you feel good about supporting their business... and they're quick! Install this app, mark this off your 'to-do' list, and prepare to be amazed. Six out of five stars Paul for president!

Developer reply ·

Wow... this left our team speechless. Thank you so much for the love! We appreciate you taking the time to share this, and we're beyond thrilled that your experiences with Intuitive Shipping have been so overwhelmingly positive. Paul and the support team are always here if you need help. We'd nominate Paul, too, but we don't want to lose him! Best regards, Ron Anderson Customer Experience Manager

on Intuitive Shipping · 3 months using the app
★★★★★
Shopify

Goodluck with any problems with intergration. Their "tech support" is absolutely worthless. The service reps always need to forward your inquiry to their "techs". Their techs email three days later with "the integration issue is not on our end" Everytime. This has been going on for a whole month now. You can't call them, you can only "chat" with bottom level service reps, and emails take about 9 hours to respond. Most of the time a new rep will reply, so you have to start a square one, only to have you inquiry forwarded to a tech that offers no help

Developer reply ·

Hello Adam, Thank you for your review. We process orders from 1000+ Shopify shops on a daily basis without any problem. The issue you are facing is caused by ShipStation as there are errors triggered by them. We do our very best to support our valuable customers by having a dedicated Technical Suppor Team to analyse and provide timely feedback on any technical issues. Our technical team has been working alongside you with the issue you have been facing. Please note that ShipStation is a third party application that is beyond our control. To help our customers, we have been aliasing on behalf of our customers with ShipStation to get the issues fixed. I would request you to reach out to them regarding the ShipStation issue you are facing. Please feel free to contact us via email (support@dearsystems.com) or on WhatsApp (+44-1244-940807) if you have any questions or concerns. Regards, DEAR Team.

on Cin7 Core Inventory Management · Almost 2 years using the app