P. Cottontail & Co.
United States
Reviews (3)
The free tier has been great to get us going, but the prices jump steeply if you wish to upgrade features. The features we need are in the $199 a month tier, which is quite steep for what we are. Our customers are saying they never knew we had a loyalty program, we wish it was a little more obvious than a star at the bottom of our homepage. Hunting around for a similar program with more small business friendly pricing. (Not every business is a startup with crazy amounts of capital trying to scale up in ridiculous amounts of time )
Developer reply ·
Thank you so much for your review and feedback here! This is so valuable to us. Our team has been in touch regarding this💖
This is designed for stores that sell a handful of brands with a few variants (Like a candle company with a few different candle sizes and flavors) This pricing scale is not designed for boutique stores that have more variety and variants but lower quantities of each product (For example, someone who only orders 1 of each size of a jacket and coordinating leggings) . The company reached out quickly to help with pricing questions and to assist after adding it to our theme caused other things not to work. Also, be aware, that once your free trial is complete, there is a banner that pops up, that is customer facing, that tells you the trial is over. (Customers can see this when shopping). This is a very poor business tactic. I spend my time on the SHOPIFY ADIM page, and I shouldn't have to hear from a customer that some app is asking for money on my webpage.
Developer reply ·
Dear P. Cottontail & Co. Team, I'm sorry to hear that your experience was not great. I can see that the premium feature "Show variants as products" was enabled and your variants are counted as products in the billing. We have disabled it for you to make it more suitable in the pricing. We have also reverted the changes in the theme so your storefront is now back to where it was. We have an option in the Theme setup to allow reverting changes of any theme. We have sent you an email regarding this issue and look forward to hearing from you. We are online in live chat & email in US + EU time / 7 to help you.
Support? Fantastic - not only did they create a product that works well, but they made sure I was comfortable using it. This link is easy to use, affordable for small businesses, and is a HUGE time saver! Try it. You will LOVE it!