petpawz.com.au
Australia
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Reviews (6)
Bloy Loyalty Points is an excellent app. It functions extremely well and the features are super easy to set up, even without deep technical knowledge. What really stands out is the support. The dev team responded immediately and helped set up a few parts that required custom coding - fast, clear, and genuinely helpful. Highly recommended. The app is free at the moment, and the team has confirmed they’ll keep it free if you contact support even if pricing is introduced later. Solid app, solid team, no hesitation recommending it.
Caution from our experience: We found that this app invoices our Shopify account for affiliate commissions, but only releases payments to affiliates once they’ve reached at least $25. There’s no option to request payouts below this amount, so if an affiliate earns under $25, the funds remain stuck and unpaid. This became a problem when we looked at moving to a different affiliate platform, because any affiliates who hadn’t reached the $25 minimum would never receive payment — yet the amounts had already been billed to us through Shopify. If the platform won’t pay affiliates under the threshold, it would seem fairer for those commissions to be returned to the business so they can be paid manually.
I had some technical issues with my Shopify store and reached out for help. Lydia and Andrew were absolutely fantastic throughout the process. They were quick to respond, very knowledgeable, and incredibly patient in explaining what needed to be done. Not only did they help fix the issue, but they also made sure I understood the steps, so I could manage things better in the future. I really appreciate their dedication and professionalism – they made a potentially stressful situation so much easier! Thank you, Lydia and Andrew!
Developer reply ·
We greatly appreciate your feedback! Lydia and Andrew are delighted to have been of assistance. We're glad we could ease the process for you and look forward to supporting you further!
I was soo happy to see this app from Shopify but we cannot customize the pricing! That's not making any sense! We should be able to change the pricing on bundle product and offering special discount!!
Developer reply ·
Hi, thanks so much for your feedback on the Shopify Bundles app! You should be able to customize the pricing and create discounts for bundle products in the admin. We'd love to help you make the most of bundles! Please reach out to Shopify support if you need any assistance.
Esther has helped us launch our loyalty program and has been there around the clock for us to ask questions! She has been an absolute breeze to deal with and we cant wait to get started
Incredible customer service and prompt response to all questions! We would recommend it to anyone who wants to add a gift promotion program to their store.
Developer reply ·
Hello, petpawz.com.au, We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers. Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available! We hope to be of assistance! David Free Gifts - Customer Support Team